[Remote] Contract Associate, Community Operations (ESEAP; South Asia & CEE Focus) at Wikimedia Foundation

Remote

Wikimedia Foundation Logo
Not SpecifiedCompensation
N/AExperience Level
N/AJob Type
Not SpecifiedVisa
N/AIndustries

Requirements

  • Minimum of 3 years of experience in Community Operations or similar role
  • Experience in operations, coordination, or program support
  • Strong organizational skills with ability to manage multiple priorities
  • Excellent written and verbal communication in English; additional South Asian or ESEAP languages strongly preferred
  • Ability to collaborate across diverse cultures and time zones
  • Proficiency with online collaboration tools (Google Workspace, Zoom, project management tools, Asana)
  • Experience supporting volunteer committees, working groups, or community networks
  • Familiarity with Wikimedia projects, open-source communities, or global nonprofits
  • Experience coordinating translation/interpretation or accessibility needs
  • Comfort working independently and remotely

Responsibilities

  • Coordinate and schedule committee meetings across ESEAP; South Asia and CEE time zones
  • Prepare agendas, take minutes, and track action items
  • Maintain committee documentation and knowledge systems
  • Manage committee communication channels and support knowledge-sharing
  • Coordinate translation and accessibility support for committee meetings and materials
  • Support recruitment, onboarding, and engagement of committee members in the region
  • Facilitate communication between committees, Program Officers, and applicants
  • Identify and implement process improvements to streamline committee work

Skills

Wikimedia Foundation

Operates Wikipedia and free knowledge projects

About Wikimedia Foundation

The Wikimedia Foundation operates Wikipedia and other free knowledge projects, aiming to create a world where everyone can freely access and share knowledge. It provides a platform for users to read, contribute, and share content, while also supporting the volunteer communities that help maintain these projects. The foundation is funded by donations from individuals and institutions, emphasizing its nonprofit status. Unlike many other organizations, it focuses on making knowledge accessible to all without charge, advocating for policies that support free knowledge initiatives. Its goal is to empower individuals to contribute to and benefit from a collective pool of knowledge.

San Francisco, CaliforniaHeadquarters
2003Year Founded
$145.9MTotal Funding
GRANTCompany Stage
Social Impact, EducationIndustries
501-1,000Employees

Benefits

Remote Work Options

Risks

Reliance on Nvidia's AI tech may affect Wikimedia's data processing autonomy.
DSA audit could reveal vulnerabilities requiring significant resources to address.
Decentralized platforms like Mastodon may divert users from Wikipedia.

Differentiation

Wikimedia Foundation operates the world's largest free online encyclopedia, Wikipedia.
It supports a diverse range of projects like Wiktionary and Wikisource.
The Foundation is a non-profit, relying on global donations for funding.

Upsides

Nvidia's NeMo Retriever tech reduced Wikipedia processing time from 30 days to 3 days.
Holistic AI's audit under the DSA enhances Wikimedia's platform safety and accountability.
Collaboration with Open Foundation West Africa combats misinformation during Ghana's elections.

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