Bazaarvoice

Content Moderator, Native Spanish Speaker

United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Information Technology & ServicesIndustries

Requirements

Candidates must be a native Spanish speaker with professional-level competency in English, and possess the ability to study independently and apply concepts learned to real-world scenarios, demonstrated through successful completion of online college courses or similar exercises. Applicants must reside in the United States and one of the specified states, and be available to work a semi-flexible schedule of 20 hours per week, including weekend hours.

Responsibilities

The Content Moderator will expeditiously read, analyze, and apply codes to large quantities of user-generated content in both English and Spanish, including customer product reviews, questions, and comments. They will also encounter and assess disturbing or illegal content, such as depictions of violence or serious crime, and study independently to complete a blended training curriculum consisting of online modules and exams, attend virtual coaching calls, and complete live, hands-on moderation hours. Additionally, the Content Moderator will commit to a flexible schedule, handle content in their native language and English, and be willing to flex up to 29 hours per week based on content volume.

Skills

Content Moderation

Spanish Language

User-Generated Content Analysis

Image and Video Review

Legal and Safety Content Handling

Bazaarvoice

Facilitates user-generated content for eCommerce

About Bazaarvoice

Bazaarvoice enhances consumer experiences and drives sales by leveraging user-generated content, such as customer reviews, ratings, and visual content. The company provides tools that allow retailers and brands to collect, manage, and distribute this content, integrating it into their online stores and marketing strategies. Bazaarvoice stands out by offering a powerful content engine that amplifies the reach of client content across a vast retail network and integrates with social media platforms. The goal is to empower brands and retailers to use customer opinions and visual content to inspire confidence and increase sales.

Key Metrics

Austin, TexasHeadquarters

2005Year Founded

$19.4MTotal Funding

POST_IPO_EQUITYCompany Stage

Consumer Software, Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Mental wellness matters - All team members get access to the Modern Health platform, which provides resources for personal/professional coaching, therapy, and meditation.

Improve your community and b:generous - We believe in investing our time and money to support our communities globally.

Embrace wellness and reward others - Through our YouEarnedIt platform, achievements, wellness, volunteering, and coaching is celebrated and rewarded, and everyone has a voice.

Paid sabbaticals - We reward employees for hard work. After five years with Bazaarvoice, you can apply for an eight-week paid sabbatical.

Recognition-based culture - We provide opportunities for annual merit rewards, company bonus schemes, and growth within your role.

Flexible work from home policies - The working world has changed. So have we.

Risks

Fake reviews and fraudulent content threaten Bazaarvoice's credibility and consumer trust.

Economic downturn reduces consumer spending on non-essential items, impacting demand.

Integration of Granify introduces risks in aligning AI-driven contextualization with existing systems.

Differentiation

Bazaarvoice leverages user-generated content to enhance consumer experiences and drive sales.

The company offers a powerful content engine that amplifies client content reach.

Strategic partnerships with social media platforms turn visual content into actionable purchase points.

Upsides

AI-driven personalization tools enhance user experience and increase engagement.

Growing concern over fake reviews boosts Bazaarvoice's authenticity verification processes.

Partnership with Attentive expands communication channels for personalized consumer interactions.

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