Consumer Goods, Retail and Logistics Consultant - Germany at Infosys

Munich, Bavaria, Germany

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Consumer Goods, LogisticsIndustries

Requirements

MBA from Tier 1 or Tier 2 B-school with minimum 5+ years of experience in Retail Industry or Bachelor of Engineering from top Universities with minimum of 7 years of experience in Retail Operations
3 - 12 years of work experience
Experience in one or more of the specified areas of Retail consulting/ running business functions or equivalent experience in Brick & Mortar, Omnichannel or ecommerce in Retail space
Good communication skills and comfortable presenting to stakeholders at various organizational levels both in person and remotely
Leadership skills are a plus
Knowledge of IT, Solutions-oriented approach, and entrepreneurial mindset
Knowledge of Retail enterprise platforms (ERP like Oracle, SAP, POS systems, OMS platforms like Sterling Commerce, Hybris etc., Merchandizing & Financial Planning, Assortment planning tools, Planograming tools, Inventory management tools) is a big plus
Certification: Specialization in Retail Operations, Point of Sale, store back-office systems, ERP, Buying & Merchandizing or Store Management is an added advantage
Comfortable working with complex stakeholder set up – Business Leads, Business SME, IT Teams, Testing, Architects and Market Teams
Knowledge of Optimization techniques, applying AI/ML, Automation or advanced analytics for smarter operations and productivity improvements is a plus

Responsibilities

Lead or be part of engagements to define vision and strategy for various Retail Clients including food & grocery, fashion, home and furnishing, quick service formats and that can include franchise run operations etc. The area of work could be spread across the value chain i.e. Omni-Channel, Store Back-office Operations, Supply Chain, Buying & Merchandizing, PLM, Assortment Planning, Demand & Supply planning, Pricing & Promotions, CRM & Loyalty, Store Location planning, Retail Analytics etc
Work closely with clients to understand the strategy and vision and define the process blueprint or detail the requirements for subsequent realization by technology teams
Alternatively, scan the retail operations, identify key retail personas and come up with challenges and bottlenecks, define process blueprint, finalize TO-BE capabilities, and come up with a technology roadmap to address challenges and scale operations
Research and benchmark different aspects of retail operations to suggest new innovations and best practices that helps retail brands stay ahead in the game
Leverage and apply optimization techniques (analytics, AI/ML, scenario planning) to improve retail operations, measure, and report on KPIs and deliver value
Analyse possible process areas to identify problems/challenges, partner with technology arms of Infosys Ltd to ideate and drive Go to markets and proactively take it to clients and win deals for consulting

Skills

Key technologies and capabilities for this role

Retail AnalyticsSupply ChainOmni-ChannelCRMLoyalty ProgramsAssortment PlanningDemand PlanningSupply PlanningPricingPromotionsPLMStore OperationsMerchandising

Questions & Answers

Common questions about this position

What is the salary for this Consumer Goods, Retail and Logistics Consultant role?

This information is not specified in the job description.

Is this role remote or hybrid, and where is it located?

The position is hybrid and based in Germany.

What skills and experience are required for this consultant position?

Candidates need 3-12 years of experience, expertise in Retail domain areas, knowledge of Retail enterprise platforms like ERP (Oracle, SAP), POS systems, OMS (Sterling Commerce, Hybris), good communication skills, solutions-oriented approach, and an entrepreneurial mindset. A Master's in Business Administration or Bachelor's in Engineering is required.

What is the company culture like at Infosys for this role?

It's an entrepreneurial, high-growth environment with 300,000 employees, dynamic organization allowing work across functional business pillars, collaboration with expert colleagues, and emphasis on diverse thinking and strong mindset.

What makes a strong candidate for this Retail Consultant role?

Strong candidates have 3-12 years of Retail experience, leadership skills, expertise across the retail value chain like supply chain and analytics, knowledge of enterprise platforms, and the ability to lead client engagements with excellent communication.