Configuration Price and Quoting Analyst at Hewlett Packard Enterprise

Guadalajara, Jalisco, Mexico

Hewlett Packard Enterprise Logo
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, IT ServicesIndustries

Requirements

  • Bachelor's degree in Business Management or equivalent
  • Typically 2-4 years of experience
  • Experience implementing policies, processes, and analytics methods to support client sales processing
  • Customer-centric mindset, strong communication and presentation skills, problem-solving, self-management, quick learner, adaptability
  • Ability to apply analytical, statistics, and problem-solving skills
  • Understanding of business and sales processing tools, systems, and practices
  • Familiarity with reviewing and interpreting client agreements
  • Strong written and verbal communication skills
  • Mastery in English and local language
  • Ability to effectively communicate sales processing plans, proposals, and results and negotiate options
  • Desirable: Familiarity with partner environments and indirect GOM models; experience with NGQ tools and proficiency in Excel
  • Additional skills: Accountability, Active Learning, Active Listening, Bias awareness, Business acumen, Coaching, Creativity, Critical Thinking, Cross-Functional collaboration, Design Thinking, Empathy, Follow-Through, Group Problem Solving, Growth Mindset

Responsibilities

  • Executes operational activities related to quote, price, configuration, deal registration, order management process, invoicing, and contract life-cycle management to ensure sales orders are successfully completed from quote to delivery and credited appropriately for sales compensation
  • Produces deal documentation and configures systems to reflect ordering processes
  • Generates invoices and client billing in accordance with service and product agreements
  • Records, updates, and validates customer and deal information in systems; produces reports and analyses of sales processing activities
  • Manages Configure, Price, Quote (CPQ) queries to support sales operations across Latin America
  • Supports Service requests in SFDC and Live chats to ensure accurate product configurations, pricing, and quote generation in compliance with corporate policies and country requirements
  • Collaborates closely with sales, Partners, Deal Desk, P&C, and IT teams to streamline quoting processes, enhance user experience, and drive operational efficiency
  • Supports customer inquiries and live chat cases, providing first-line assistance and resolution for quotation requests
  • Acts as a liaison between sales, partners, and the pricing organization to ensure accurate and timely responses
  • Supports sales processing activities and process improvement for an assigned area, account, or process
  • Demonstrates capability and understanding of requirements in all areas of sales processing; develops client interaction and negotiation skills
  • Reviews process evaluation results to perform analysis, identify issues and opportunities, and provide data to resolve client claims or inquiries
  • Communicates analysis results to internal stakeholders
  • Implements specified changes to processes or tools to improve performance and increase customer satisfaction

Skills

CPQ
SFDC
Salesforce
Quote Management
Pricing Configuration
Order Management
Deal Registration
Invoicing
Contract Management
Sales Operations
Live Chat Support

Hewlett Packard Enterprise

Provides enterprise IT solutions and services

About Hewlett Packard Enterprise

Hewlett Packard Enterprise provides enterprise IT solutions with a focus on cloud services, artificial intelligence, and edge computing. Their products include HPE Ezmeral for managing containers, HPE GreenLake for cloud services, and HPE Aruba for networking. These solutions help businesses improve their performance and adapt to digital changes. HPE's business model includes selling hardware, software, and services, as well as offering subscription-based services and long-term contracts. What sets HPE apart from competitors is its commitment to open-source projects and its active developer community, which supports collaboration and innovation. The company's goal is to empower organizations to transform digitally and optimize their operations.

Houston, TexasHeadquarters
1939Year Founded
IPOCompany Stage
Hardware, Enterprise Software, AI & Machine LearningIndustries
10,001+Employees

Risks

Integration challenges with Juniper Networks may delay AI-driven networking benefits.
Competition from startups like Flywheel could impact HPE's AI and cloud services.
HPE's acquisition strategy may strain resources and distract from core operations.

Differentiation

HPE's GreenLake offers a unique hybrid cloud platform for diverse IT environments.
HPE Ezmeral provides advanced container management, enhancing enterprise AI and analytics capabilities.
HPE's Aruba solutions integrate cloud security and networking for seamless, secure connectivity.

Upsides

HPE's acquisition of Juniper Networks boosts AI-driven innovation in networking.
OpsRamp acquisition enhances HPE's IT management with AI-based automation capabilities.
Axis Security integration strengthens HPE's cloud security offerings with SASE solutions.

Land your dream remote job 3x faster with AI