Concierge | Full Time Evening (Park Van Ness) at B. F. Saul Company

Washington, District of Columbia, United States

Apply Now

Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Real Estate, Property Management, HospitalityIndustries

Requirements

High school diploma or GED
Related experience as a concierge or a strong customer service background
Ability to work under pressure
Strong organizational skills, attention to detail, and excellent follow-through skills
Strong written, verbal, and computer skills
Knowledge of Yardi is a plus
Ability to lift 25 lbs. or more
Regularly required to talk and hear
Able to stand for prolonged periods of time or walk long distances
Occasionally able to sit, climb stairs, stoop down, and bend down

Responsibilities

Having a gracious approach to all activities
Always presenting a professional image
Greeting and responding to resident requests and inquiries
Addressing residents’ concerns in accordance with the company's customer service standards
Ensuring that only authorized individuals enter the building
Managing multiple phone lines and directing them to the appropriate destination
Assisting with resident packages and mail

Skills

Customer Service

Front Desk Operations

Phone Management

Access Control

Resident Relations

Organizational Skills

B. F. Saul Company

Operates business-class hotels and accommodations

About B. F. Saul Company

B.F. Saul Company Hospitality Group operates a range of business-class hotels, primarily targeting business travelers while also accommodating leisure guests. They manage hotels under well-known brands like Intercontinental, Marriott, Leading Hotels of the World, Best Western, and Hilton, which helps attract a diverse clientele seeking reliable lodging. The company focuses on owning and operating these branded hotels to ensure consistent quality and service. Revenue comes from room bookings, hosting conferences and events, and offering dining and recreational services. With a dedicated team of nearly 1,400 professionals, the company emphasizes quality and teamwork in its operations, aiming to provide exceptional guest experiences.

Bethesda, OhioHeadquarters

1892Year Founded

VENTURE_UNKNOWNCompany Stage

Real EstateIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Short & Long Term Disability

Paid Vacation

401(k) Retirement Plan

Paid Life Insurance

Tuition Reimbursement

Risks

Increased competition from boutique hotels may attract business travelers seeking unique experiences.

Remote work trends could reduce demand for business travel, impacting hotel bookings.

Significant investment in green technologies may be required to meet sustainability expectations.

Differentiation

B.F. Saul Company leverages over a century of experience in hospitality management.

The company operates under renowned brands like Marriott and Hilton, ensuring quality service.

Strategic hotel locations cater to business travelers attending conferences and meetings.

Upsides

Growing demand for sustainable practices aligns with B.F. Saul's commitment to quality service.

'Bleisure' travel trend offers opportunities for extended stay packages and increased revenue.

AI and IoT integration can enhance guest experiences and operational efficiency.

Land your dream remote job 3x faster with AI

Try Jobo Free