Head of Community, Content and Sales Enablement
EventbriteSalary not specified
- Full Time
- Senior (5 to 8 years)
$60,000 – $80,000Compensation
Mid-level (3 to 4 years), Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Real Estate, HospitalityIndustries
Requirements
Candidates should possess a Bachelor's degree and demonstrate at least 2-4 years of experience in community management or a related field, with a strong understanding of business operations and customer service. The ideal candidate will have experience managing multiple buildings and a proven ability to drive member engagement and retention, as well as experience with membership accounts and escalation processes.
Responsibilities
As a Community Manager, you will be responsible for managing the relationship with key accounts, resolving member issues, ensuring member satisfaction, and meeting WeWork global standards and targets. You will also oversee building operations and management, including maintaining quality standards, managing vendor relationships, and driving ancillary revenue. Furthermore, you will lead building site tours, communicate company updates, and manage a team to ensure the overall success of the community within your portfolio of buildings.
Skills
Community Management
Member Engagement
Customer Service
Building Operations
Vendor Management
Account Management
Escalation Processes
Membership Accounts
WeWork
Provides coworking and office space solutions
About WeWork
WeWork provides shared workspaces and office solutions for individuals and businesses. Their spaces are designed to be flexible, allowing users to rent desks or private offices based on their needs. WeWork's locations are equipped with amenities such as high-speed internet, meeting rooms, and communal areas, making it easy for members to collaborate and network. Unlike traditional office rentals, WeWork offers short-term leases and a variety of membership plans, catering to freelancers, startups, and larger enterprises. The goal of WeWork is to create environments that foster productivity and community among its members.
Key Metrics
New York City, New YorkHeadquarters
2010Year Founded
$12,795.1MTotal Funding
IPOCompany Stage
Social Impact, Real EstateIndustries
5,001-10,000Employees