Community Manager - MENA at Binance

Dubai, Dubai, United Arab Emirates

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Cryptocurrency, BlockchainIndustries

Requirements

Crypto & Binance enthusiast with experience using Binance’s products & services (Spot, Margin, Futures, P2P, Binance NFT etc.)
Strong understanding of cryptocurrency/blockchain-related terminologies/trends and a strong interest in crypto culture (Blockchain, Wallets, DeFi, Web3, NFT etc.)
Relevant experience creating and curating content for social media platforms
Familiarity with social media platforms such as Twitter, Facebook, Instagram, Tiktok, Youtube, Telegram, and Discord to engage with community and build/maintain relationships
Experience establishing KPIs, delivering, reporting, and empowering others to achieve targets
Execution oriented mindset - with the humility, drive, and scrappiness to get it done
Proven community or event management experience with strong ownership and emotional intelligence
Experience in launching community initiatives (e.g., building an online forum, starting an ambassador program, creating an event series, writing an email newsletter)
Be able to work flexible and stretched hours to interact with the crypto community as frequently as possible
Fluency in English & Arabic is a must

Responsibilities

Manage and organise online and offline Binance communities and meet-ups across the MENA region with a focus on UAE and MENA markets
Engage with community on various social media channels and create content aimed to build and maintain relationships
Assist with Binance Angels recruitment and relationship management
Promote the Binance brand and provide excellent customer service to community members
Create, translate, and proofread community-related content for Binance, focusing on Arabic, English & French speaking markets
Explore new community-friendly platforms to facilitate the expansion of the local user base and awareness
Assist on moderating the regional Binance social media platforms and chat groups and interact with the community to increase positive engagement
Share market and user feedback and user suggestions with relevant functional teams

Skills

Key technologies and capabilities for this role

Community ManagementSocial Media ManagementContent CreationContent TranslationArabicEnglishFrenchBlockchainCryptocurrencyDeFiWeb3NFTCustomer Service

Questions & Answers

Common questions about this position

Is this role remote or onsite?

The position offers full-time employment that can be either onsite or remote.

What language skills are required for this role?

Fluency in English and Arabic is required, with content creation also focusing on Arabic, English, and French speaking markets.

What experience is needed for community management in this position?

Candidates need proven community or event management experience, relevant experience creating and curating content for social media, and experience launching community initiatives like building forums or ambassador programs.

What is the company culture like at Binance?

Binance features a flat structure, collaboration with world-class talent in a user-centric global organization, and a fast-paced environment.

What makes a strong candidate for this Community Manager role?

A strong candidate is a crypto and Binance enthusiast with product experience, strong blockchain knowledge, social media familiarity, execution-oriented mindset, emotional intelligence, and ability to work flexible hours.

Binance

Cryptocurrency exchange for trading and earning

About Binance

Binance is a cryptocurrency exchange platform where users can buy, sell, and trade a variety of cryptocurrencies, including Bitcoin and Ethereum. It offers multiple trading options such as Spot, Margin, and Futures markets, along with a peer-to-peer service for direct transactions. Users can also earn interest on their crypto holdings through Binance Earn and trade NFTs in its marketplace. Binance stands out as the largest crypto exchange by trade volume, aiming to provide comprehensive services for both new and experienced traders.

Valletta, MaltaHeadquarters

2017Year Founded

$9.7MTotal Funding

SERIES_ACompany Stage

Crypto & Web3, Financial ServicesIndustries

5,001-10,000Employees

Benefits

Competitive salary

Option to be paid in crypto

Health insurance

Flexible working hours

Remote work for many roles

Company sponsored holidays

Learning and development programs

Free language classes

Relocation support

International transfers mid-career

Risks

Regulatory scrutiny in the U.S. could impact Binance's operations and reputation.

Allegations of internal misconduct may lead to legal complications for Binance.

Expansion into new markets like Brazil poses integration and compliance challenges.

Differentiation

Binance offers a comprehensive range of crypto services, including trading and NFTs.

It is the largest crypto exchange by trade volume, serving over 166 million users.

Binance provides unique products like Binance Earn and a Launchpad for new tokens.

Upsides

Binance benefits from the growing popularity of crypto staking and yield farming.

Increased interest in Layer 2 solutions could boost Binance's trading volume.

Stablecoin adoption for cross-border transactions may increase Binance's trading volumes.

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