Community Health Worker- Field at CVS Health

Northfield, Massachusetts, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

Must reside in LA and within one of the assigned regions: Region 6 (Avoyelles, Catahoula, Concordia, Grant, LaSalle, Rapides, Vernon, and Winn), Region 7 (Bienville, Bossier, Caddo, Claiborne, DeSoto, Natchitoches, Red River, Sabine, and Webster), or Region 8 (Caldwell, East Carroll, Franklin, Jackson, Lincoln, Madison, Morehouse, Ouachita, Richland, Tensas, Union, and West Carroll)
If not CHW certified at time of hire, must successfully complete a Certified Community Health Worker / Promotora certification program as recognized by the State of Louisiana within 12 months of start date
Ability to travel 60-75% of the time; must have access to reliable transportation
3-5 years' relevant work experience
1-2 years’ experience (incomplete in description, but listed as required)

Responsibilities

Conduct home visits with Aetna members with chronic conditions to reinforce following the care plan, adjusting tasks to fit with the member’s culture, language, and religion, improve access to care, identify health care needs, and reduce unnecessary hospitalizations
Educate healthcare professionals and providers on opportunities for improving and understanding the social determinants of health that may be impacting member’s health and treatment plan through various communication channels
Build and maintain positive working relationships with Aetna members, providers, nurse case managers, agency representatives, supervisors, and office staff from diverse cultural and socio-economic backgrounds
Work to reduce cultural and socio-economic barriers between clients and institutions
Assist with care plan implementation and Aetna member education during in-home visits, help develop care management strategies, and work with team members to provide linkages for the various health and social needs of members
Assist members to identify socio-economic issues that affect their overall health and develop health/social management plans and goals
Identify gaps and opportunities to strengthen systems of care within the member’s community and assist members in utilizing community services, including scheduling appointments with social services agencies (including transportation vendors) and assisting with completion of applications for eligible programs
Assist with patient medication adherence by instructing the member on current medication list, reviewing medications with member, and assisting in obtaining refills
Teach disease self-management (i.e., nutrition, symptom tracking and reporting)
Accompany members to appointments as needed
Enter and maintain member records in electronic health record system, compile reports, and complete other program documentation in a timely manner (e.g., progress notes, letters), and other administrative responsibilities as needed
Travel extensively to client homes, community locations, various agencies, and other outreach destinations

Skills

Key technologies and capabilities for this role

Community OutreachHealth EducationHome VisitsCare Plan ImplementationCultural CompetencySocial Determinants of HealthChronic Disease ManagementPatient NavigationProvider EducationRelationship Building

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time field worker opportunity.

What is the location and travel requirement for this role?

This is a full-time field worker opportunity in LA, requiring in-state travel 60-75% of the time.

What are the key responsibilities of a Community Health Worker in this role?

Key responsibilities include conducting home visits to reinforce care plans, educating providers on social determinants of health, building relationships with members and providers, assisting with care plan implementation, identifying socio-economic issues, and maintaining electronic health records.

What is the company culture like at CVS Health?

CVS Health emphasizes building a world of health with dedicated, purpose-driven colleagues who are passionate about transforming health care in a connected, convenient, and compassionate way.

What makes a strong candidate for this Community Health Worker position?

Strong candidates should have experience working with diverse cultural and socio-economic backgrounds, ability to conduct home visits and build relationships, and skills in health education, care plan assistance, and navigating community services.

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters

1963Year Founded

DEBTCompany Stage

Healthcare, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company Equity

Wellness Program

Professional Development Budget

Paid Vacation

Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.

The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.

The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.

The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.

CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.

Increased consumer interest in wellness boosts demand for CVS's health-related products.

The trend towards value-based care aligns with CVS's integrated healthcare approach.

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