Communication Administrator at Verra Mobility

London, England, United Kingdom

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Smart Mobility, BiotechnologyIndustries

Requirements

Candidates must be fluent in multiple languages and have a high level of attention to detail. A thorough understanding and adherence to General Data Protection Regulation (GDPR) requirements is fundamental. Experience of 1-3 years in customer service, technical help desk roles, or administrative functions is ideal. The ability to confidently navigate multiple systems and business areas is also required.

Responsibilities

The Communication Administrator will provide critical support across all customer and client communication channels, ensuring the efficient handling of complex, multi-language correspondence in a highly regulated environment. This role is responsible for coordinating and managing all forms of internal and external communication, including handling incoming and outgoing correspondence, translation services, and managing inquiries received via phone, email, post, and fax. The administrator will deliver timely, accurate, and compliant responses aligned with client group business rules, requirements, and applicable regulatory standards. They will also contribute to cross-functional initiatives, support the development and maintenance of Standard Operating Procedures (SOPs), and ensure the consistency and compliance of all client communications.

Skills

Communication

Customer Care

Administrative Support

Verra Mobility

Smart transportation solutions for road safety

About Verra Mobility

Verra Mobility provides smart transportation solutions aimed at improving road safety and enhancing the overall transportation experience. The company develops technology that helps monitor and improve driver behavior, making roads safer for everyone. For instance, they have implemented school bus stop arm safety camera programs in New York to enforce traffic laws and protect children around school buses. Verra Mobility works with various clients, including government agencies, commercial fleets, and rental car companies, offering customized solutions to meet their specific transportation needs. Unlike many competitors, Verra Mobility focuses on building strong partnerships and delivering tailored services, which helps them stand out in the smart transportation market. The company's goal is to create safer and more connected transportation systems that benefit communities worldwide.

Mesa, ArizonaHeadquarters

1987Year Founded

$1,000MTotal Funding

IPOCompany Stage

Data & Analytics, Automotive & TransportationIndustries

1,001-5,000Employees

Benefits

Remote Work Options

Flexible Work Hours

Risks

Emerging smart mobility startups may erode Verra Mobility's market share.

Reliance on government contracts exposes Verra Mobility to political and budgetary changes.

Data privacy concerns could increase compliance costs and operational challenges.

Differentiation

Verra Mobility leads in smart mobility with over 8.5 million vehicles managed.

The company operates 4,000+ safety cameras, enhancing road safety and driver behavior.

Verra Mobility's customized solutions address complex transportation challenges for diverse clients.

Upsides

AI-driven traffic systems enhance smart city solutions with real-time data analytics.

IoT integration in transportation grows 20% annually, boosting Verra Mobility's smart solutions.

Global automated tolling market to reach $10 billion by 2025, aligning with Verra's expertise.

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