Account Executive, Strategic Accounts
AirtableSalary not specified
Full Time
Junior (1 to 2 years)
Commercial Lines Account Manager at Foundation Risk Partners
New Albany, Ohio, United States
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Insurance, Insurance BrokerageIndustries
Requirements
- Minimum 2 years of Agency Commercial Lines experience
- Property and Casualty Producers license
- Working knowledge of Word, Excel, and the internet
- Applied Systems ‘EPIC’ system experience desired
- Working knowledge of Companies we represent desired
- Excellent client service skills to assist in retaining, developing, and growing a client base
- High competence with computers, programs, and software through the entire client life cycle
- Highly professional and self-motivated
- Excellent Communication/interpersonal skills
Responsibilities
- Provide exceptional day-to-day routine consultation, service, and support to insureds via phone and email
- Provide a high level of support in obtaining, maintaining, expanding, and servicing commercial accounts
- Handle renewals, including remarketing of accounts; responsible for the entire renewal process, assembling pertinent information, reviewing applications for appropriate coverage
- Check renewal list weekly for cancellations and provide information regarding cause
- Increase retention by speaking with insureds, highlighting the features and benefits of products
- Develop positive working relationships with clients and engage trust through open communication while upholding an elevated level of professionalism
- Review underwriting memos from carriers for mid-term business
- Analyze and negotiate pricing, policy conditions, and terms; review all quotations with recommendations as to the best options for price, coverage, and risk alternatives
- Handle complaints and provide appropriate solutions or alternatives; expedite correction adjustment; follow up to ensure resolution
- Setup and coordinate EOI and COI requests with the assistance of outsourcing company
- Keep up to date and fully informed on all aspects of their accounts
- Work with producers and potential clients to quote new business accounts
- Sign clients up for Client Management System Portal (EPIC)
- Act as a coverage expert for multiple lines & carriers
- Maintain up to date and accurate information and client correspondence within Client Management System (EPIC)
- Document customer service actions and correspondence
- Frequently replenish job-specific knowledge by participating in continuing education opportunities
- Provide support to other members of the Customer Service Team when Service Team members are out of office
- Perform duties as assigned
- Report claims to carriers
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What experience is required for the Commercial Lines Account Manager role?
Minimum 2 years of Agency Commercial Lines experience is required, along with a Property and Casualty Producers license.
What key skills are needed for this position?
Candidates need excellent client service skills, high competence with computers and software, excellent communication and interpersonal skills, and must be highly professional and self-motivated.
Is this a remote position or does it require office work?
This information is not specified in the job description.
What is the salary or compensation for this role?
This information is not specified in the job description.
What makes a strong candidate for this Account Manager position?
A strong candidate will have at least 2 years of commercial lines experience, a Property and Casualty license, excellent client service and communication skills, proficiency with insurance software like EPIC, and a self-motivated professional demeanor.
Foundation Risk Partners
Insurance brokerage and consulting services
About Foundation Risk Partners
Foundation Risk Partners operates as an insurance brokerage and consulting firm, focusing on providing tailored insurance solutions and expert advice to clients across the United States. The company grows by acquiring other firms and expanding its services organically, ensuring a diverse mix of industry knowledge and specialized services. Their approach combines expertise in various sectors with a commitment to cultural alignment and shared values. Unlike many competitors, Foundation Risk Partners emphasizes a collaborative relationship with clients, aiming to achieve exceptional outcomes and drive success for their partners.
Daytona Beach, FloridaHeadquarters
2017Year Founded
$2MTotal Funding
DEBTCompany Stage
Consulting, Financial ServicesIndustries
201-500Employees
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Retirement Plan
401(k) Company Match
Unlimited Paid Time Off
Paid Holidays
Paid Vacation
Risks
Over-reliance on AI could cause disruptions if technical issues arise.
Expansion into new regions may pose compliance and operational challenges.
Leadership changes might lead to strategic shifts affecting company stability.
Differentiation
Foundation Risk Partners leverages AI to enhance risk analysis accuracy and speed.
The company focuses on a strategic mix of industry expertise and cultural fit.
Foundation Risk Partners is rapidly expanding through acquisitions and organic growth.
Upsides
AI solutions have decreased cycle times by up to 90% for certain activities.
Prospect conversion rates have increased by up to 50% due to AI adoption.
Expansion into Baldwin, New York, offers new market opportunities.
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