Commercial Lines Account Manager at Foundation Risk Partners

New Albany, Ohio, United States

Foundation Risk Partners Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Insurance, Insurance BrokerageIndustries

Requirements

  • Minimum 2 years of Agency Commercial Lines experience
  • Property and Casualty Producers license
  • Working knowledge of Word, Excel, and the internet
  • Applied Systems ‘EPIC’ system experience desired
  • Working knowledge of Companies we represent desired
  • Excellent client service skills to assist in retaining, developing, and growing a client base
  • High competence with computers, programs, and software through the entire client life cycle
  • Highly professional and self-motivated
  • Excellent Communication/interpersonal skills

Responsibilities

  • Provide exceptional day-to-day routine consultation, service, and support to insureds via phone and email
  • Provide a high level of support in obtaining, maintaining, expanding, and servicing commercial accounts
  • Handle renewals, including remarketing of accounts; responsible for the entire renewal process, assembling pertinent information, reviewing applications for appropriate coverage
  • Check renewal list weekly for cancellations and provide information regarding cause
  • Increase retention by speaking with insureds, highlighting the features and benefits of products
  • Develop positive working relationships with clients and engage trust through open communication while upholding an elevated level of professionalism
  • Review underwriting memos from carriers for mid-term business
  • Analyze and negotiate pricing, policy conditions, and terms; review all quotations with recommendations as to the best options for price, coverage, and risk alternatives
  • Handle complaints and provide appropriate solutions or alternatives; expedite correction adjustment; follow up to ensure resolution
  • Setup and coordinate EOI and COI requests with the assistance of outsourcing company
  • Keep up to date and fully informed on all aspects of their accounts
  • Work with producers and potential clients to quote new business accounts
  • Sign clients up for Client Management System Portal (EPIC)
  • Act as a coverage expert for multiple lines & carriers
  • Maintain up to date and accurate information and client correspondence within Client Management System (EPIC)
  • Document customer service actions and correspondence
  • Frequently replenish job-specific knowledge by participating in continuing education opportunities
  • Provide support to other members of the Customer Service Team when Service Team members are out of office
  • Perform duties as assigned
  • Report claims to carriers

Skills

Commercial Lines
Account Management
Insurance Renewals
Remarketing
Underwriting Review
Policy Negotiation
Client Servicing
EOI
COI
Client Retention

Foundation Risk Partners

Insurance brokerage and consulting services

About Foundation Risk Partners

Foundation Risk Partners operates as an insurance brokerage and consulting firm, focusing on providing tailored insurance solutions and expert advice to clients across the United States. The company grows by acquiring other firms and expanding its services organically, ensuring a diverse mix of industry knowledge and specialized services. Their approach combines expertise in various sectors with a commitment to cultural alignment and shared values. Unlike many competitors, Foundation Risk Partners emphasizes a collaborative relationship with clients, aiming to achieve exceptional outcomes and drive success for their partners.

Daytona Beach, FloridaHeadquarters
2017Year Founded
$2MTotal Funding
DEBTCompany Stage
Consulting, Financial ServicesIndustries
201-500Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Retirement Plan
401(k) Company Match
Unlimited Paid Time Off
Paid Holidays
Paid Vacation

Risks

Over-reliance on AI could cause disruptions if technical issues arise.
Expansion into new regions may pose compliance and operational challenges.
Leadership changes might lead to strategic shifts affecting company stability.

Differentiation

Foundation Risk Partners leverages AI to enhance risk analysis accuracy and speed.
The company focuses on a strategic mix of industry expertise and cultural fit.
Foundation Risk Partners is rapidly expanding through acquisitions and organic growth.

Upsides

AI solutions have decreased cycle times by up to 90% for certain activities.
Prospect conversion rates have increased by up to 50% due to AI adoption.
Expansion into Baldwin, New York, offers new market opportunities.

Land your dream remote job 3x faster with AI