Collections Specialist at Basis Technologies

The Collections Specialist will be responsible for managing the company’s outstanding account receivables, providing collections outreach for a designated portfolio, researching payment issues and reconciling misapplied cash, performing monthly account reconciliations, and accurately documenting all collections efforts in NetSuite. They will also act as a team lead for Collections Coordinator roles, proactively engaging in reviewing and updating existing policies and procedures, and providing backup assistance for the collections team as needed, while striving to exceed collection goals, lower DSO, and meet or exceed individual KPIs.