Coach Nike (Responsable de rayon) - H/F CDI at Nike

Marseille, Provence-Alpes-Côte d'Azur, France

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, SportswearIndustries

Requirements

Passion for NIKE and/or sports
More than 2 years of experience in sales and/or in a supervisory role
Proficiency in English (written and spoken)
Experience and skills in delivering high-quality customer service
Ability to train and develop a high-performing team
Emphasis on communication (inferred from incomplete "Mettre l'accent sur la com")

Responsibilities

Leverage expertise in quality service to provide consumers with a premium brand experience
Lead, coach, and motivate your department's employees while ensuring a positive work environment
Manage daily department activities to achieve sales targets (including digital services, visual merchandising, sales floor)
Identify and improve areas based on consumer feedback
Act as a brand ambassador for NIKE initiatives, including training your team
Ensure the store complies with all NIKE standards and guidelines
Collaborate with store and headquarters business partners
COMMERCIAL: Lead team for efficient product reception, stock accuracy, and visual presentation standards; manage inventories for well-stocked sales floor; collaborate on product journey phases; handle monthly initiative launches; use reporting tools for commercial decisions; conduct accurate inventories for online orders
EXPÉRIENCE DES ATHLETES: Ensure team is equipped to deliver top-quality Athlete experiences; oversee team involvement in NIKE Community Ambassador activities; work with store management on hiring processes including onboarding; manage store scheduling; collaborate to build and maintain positive NIKE culture
EXPÉRIENCE CONSOMMATEURS/TRICES: Lead by example in delivering sales service and bringing consumer journey to life; ensure team has strong brand knowledge for all customer service aspects including digital tools; complete specific training and share with Athlete services; use data and analytics for insights, partnerships, and continuous improvement with store management

Skills

Key technologies and capabilities for this role

customer serviceteam leadershipsales managementvisual merchandisinginventory managementbrand ambassadorshipproduct receptionstock accuracyreporting toolsNike initiatives

Questions & Answers

Common questions about this position

What compensation and benefits are offered for the Coach position?

The role offers an attractive salary that evolves based on the market and experience, along with the possibility of receiving bonuses.

Is this Coach role remote or does it require working in a store?

This information is not specified in the job description.

What are the main responsibilities of a Coach at Nike?

Coaches lead and motivate their team, manage daily store activities to meet sales goals, ensure premium brand experiences for consumers, and uphold Nike standards while collaborating with partners.

What is the team structure in Nike stores for Coach roles?

Nike store structure includes three Coach roles: Commercial (product reception, stock accuracy, visual merchandising), Expérience des Athletes (team equipping, hiring, scheduling, positive culture), and Expérience Consommateurs/trices (consumer service, brand knowledge, data-driven improvements).

What kind of experience makes a strong candidate for the Nike Coach role?

Strong candidates have expertise in quality service, team leadership skills to motivate employees and create a positive work environment, and experience managing sales, merchandising, and consumer interactions.

Nike

Designs and sells athletic footwear and apparel

About Nike

Nike designs, manufactures, and sells a variety of footwear, apparel, equipment, and accessories aimed at athletes, fitness enthusiasts, and everyday consumers. Their products are created to be stylish and performance-oriented, catering to the needs of a diverse clientele. Nike operates through multiple sales channels, including retail stores, online platforms, and third-party retailers, and enhances its brand image through endorsements from well-known athletes and sports teams. A key aspect of Nike's approach is its membership program, which offers exclusive access to products and content, fostering a deeper connection with consumers. Unlike many competitors, Nike places a strong emphasis on sustainability and corporate responsibility, integrating these values into its operations and product development. The company's goal is to continue growing by creating products that resonate with consumers while promoting positive social and environmental impact.

Beaverton, OregonHeadquarters

1964Year Founded

IPOCompany Stage

Consumer Software, Social Impact, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Remote Work Options

Flexible Work Hours

Risks

Emerging sportswear brands increase competition through digital marketing and direct sales.

Rising raw material costs could impact Nike's profit margins.

Consumer backlash over labor practices could harm Nike's brand reputation.

Differentiation

Nike integrates electronics into footwear for active recovery, enhancing product innovation.

The company capitalizes on retro designs, appealing to nostalgic consumers.

Nike's strong brand loyalty is bolstered by high-profile athlete endorsements.

Upsides

Nike's partnership with Oaklands Wolves boosts brand visibility among younger demographics.

Significant investments indicate strong investor confidence in Nike's growth prospects.

Nike's recognition as a socially responsible stock appeals to environmentally conscious investors.

Land your dream remote job 3x faster with AI

Try Jobo Free