Club 1981 Assistant Manager - Winter 2025 - 26 at Altera

Park City, Utah, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Hospitality, Ski Resort, TourismIndustries

Requirements

Bachelor’s Degree preferred
5+ years in private club management or related field in Food & Beverage
Food Handlers Certificate, TIPS Certificate, and CPR Certification is preferred
Computer literacy is required, including spreadsheet knowledge and use of various F&B Systems to include inventories as well as MS Office/Outlook
Must be willing to work holidays and weekends
Must be able to take initiative to solve problems, lead and motivate others to achieve expected outcomes, manage time effectively and work well under pressure

Responsibilities

Manage day operations including ski storage, food and beverage service, mountain access, member relations, and maintain the club facilities including parking, club lounge, and ski lockers
Maintain constant communication with club members and provide the highest quality level of service. Demonstrate proactive member problem resolution with demonstrated urgency, respect and empathy toward all issues presented
Train, manage and develop club staff to provide luxury service levels. Adhere to company HR hiring and termination guidelines
Develop and maintain training tools for club staff including Standard Operating Procedures and shift checklists
Develop and post in a timely manner the weekly schedules, ensuring that the coverage provided is in line with the budget and member forecasts
Responsible for coaching and performance management of club staff including end of season review. Implement disciplinary actions and documentation if required
Ensure proper inventory of all uniforms and operating supplies, order when necessary
Prepare an annual financial budget and achieve these goals throughout the year through proper forecasting, cost controls, labor management and revenue generating programs
Design, coordinate and facilitate the Club’s social offerings including the calendar of member events and daily operations
Execute standard operating procedures for members, new member enrollment, and analyze member attrition resulting in improved retention ideas and modifications when necessary
Reports to the Club 1981 General Manager
Perform other duties as assigned

Skills

staff management

member relations

service operations

facility maintenance

team training

problem resolution

hospitality management

HR guidelines

Altera

Develops digital human agents for AI

About Altera

Altera develops digital human agents that mimic human traits like empathy, friendship, and fun. Their primary product allows users to interact with an AI agent while playing Minecraft, creating a friendly and engaging experience. Altera's agents are designed to be interoperable and capable of long-term autonomy, making them suitable for both individual users and businesses. Unlike many competitors, Altera focuses on advancing research and scaling technology to deliver unique, human-like AI products. The company's goal is to redefine AI agents, enhancing their versatility and human-like qualities.

San Francisco, CaliforniaHeadquarters

2023Year Founded

$10.7MTotal Funding

SEEDCompany Stage

Consumer Software, AI & Machine LearningIndustries

11-50Employees

Risks

Priest-led cults in Altera's Minecraft simulation may cause ethical concerns.

Managing 1,000 autonomous AI agents poses safety and ethical challenges.

Creating believable digital humans may lead to misuse in deceptive AI applications.

Differentiation

Altera specializes in digital human agents with traits like empathy and friendship.

Their first product offers a unique Minecraft experience with interactive AI agents.

Altera's focus on human-like AI agents sets them apart in the AI sector.

Upsides

Altera raised $9M in May 2024, showing strong investor confidence.

AI-driven gaming experiences are gaining popularity, benefiting Altera's Minecraft product.

The rise of AI companions in mental health indicates a market for empathetic agents.

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