Cloud Support Engineer at eBay

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Ecommerce, TechnologyIndustries

Requirements

Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field
5+ years of experience in large-scale distributed systems, with a deep understanding of cloud platforms, schedulers, operating systems, and Kubernetes
Proficient in programming with Go, Python, or other relevant languages, with demonstrated experience in building automation tools and solutions using GenAI
Expert in troubleshooting and quickly debugging complex issues in distributed systems
Proven ability to manage multiple projects independently in a high-pressure environment, consistently driving for results
Strong communication and collaboration skills, with a focus on fostering a culture of DevOps and continuous automation

Responsibilities

Enable eBay native cloud adoption by providing expert support, solutions, and best practices to developers
Work collaboratively with cloud engineers to triage and resolve complex system issues
Translate user feedback and requirements into actionable improvements for the cloud platform
Utilize GenAI to develop tools and automation for cloud administration
Champion DevOps culture and principles, prioritizing automation to maintain a high level of reliability and efficiency

Skills

Key technologies and capabilities for this role

KubernetesCI/CDCloud-NativeSecurity CompliancePrivate CloudDevOpsOpen Source

Questions & Answers

Common questions about this position

What experience level is required for the Cloud Support Engineer role?

The role requires at least 5+ years of experience in large-scale distributed systems, with a deep understanding of cloud platforms, schedulers, operating systems, and Kubernetes.

What programming skills are needed for this position?

Proficiency in programming with Go, Python, or other relevant languages is required, along with demonstrated experience in building automation tools and solutions using GenAI.

What education is required for the Cloud Support Engineer job?

A Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field is required.

What is the company culture like at eBay for this team?

eBay fosters a culture where bold ideas are welcome, everyone can bring their unique selves to work, and they champion a DevOps culture prioritizing automation, reliability, and efficiency within a team of passionate thinkers, innovators, and dreamers.

What makes a strong candidate for this Cloud Support Engineer position?

Strong candidates have expert troubleshooting skills in distributed systems, proven ability to manage multiple projects independently in high-pressure environments, and experience driving cloud-native adoption through CI/CD automation and GenAI tools.

eBay

Global online marketplace for buying and selling

About eBay

eBay is an online marketplace where individuals and businesses can buy and sell a wide range of products, including electronics, fashion, and collectibles. Users can list items for auction or use the 'Buy It Now' option for immediate purchases. eBay stands out from competitors with its vast selection, user-friendly interface, and strong buyer and seller protections, including free shipping on many items. The company's goal is to facilitate seamless transactions while generating revenue through transaction fees, advertising, and subscription services.

San Jose, CaliforniaHeadquarters

1995Year Founded

$6.5MTotal Funding

IPOCompany Stage

Consumer Software, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

401(k) Company Match

Paid Vacation

Parental Leave

Risks

Niche e-commerce platforms like StockX and Poshmark may draw away eBay's customers.

Social media platforms with shopping features could divert traffic from eBay.

Direct-to-consumer brands bypassing marketplaces may reduce eBay's seller base.

Differentiation

eBay offers a unique auction-style listing alongside 'Buy It Now' options.

The platform provides robust buyer and seller protections, enhancing trust in transactions.

eBay's vast product selection includes new, refurbished, and second-hand items.

Upsides

eBay's acquisition of GSI Commerce strengthens its position as a global commerce partner.

The rise of social commerce offers eBay opportunities to integrate social shopping features.

Increased focus on sustainability aligns with eBay's refurbished and second-hand product categories.

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