Senior Cloud Platform Engineer

Employment Type: Full-Time

Position Overview

Smarsh is seeking an experienced Senior Cloud Platform Engineer to architect, build, and maintain next-generation hybrid cloud platforms. This role requires deep technical expertise in Information Security, Identity and Access Management, cloud architecture, data center infrastructure, networks, and DevOps practices, ensuring platform reliability, security, and operational excellence. Periodic international travel may be required.

Responsibilities

Platform Architecture (40%)

• Design and implement Identity and Access Management environments.
• Design and implement cloud accounts for multiple customers, primarily in AWS.
• Ensure multi-tenant isolation and resource management.
• Identify and design system security requirements.
• Develop standard operating procedures and protocols.
• Develop technical solutions and new security tools to help mitigate security vulnerabilities and automate repeatable tasks.
• Monitor and implement security events and alerts of computer systems, infrastructure, and applications.
• Create and maintain comprehensive architectural diagrams.
• Lead security incidents.
• Architect high-availability solutions, ensuring business continuity and disaster recovery.
• Design and implement security frameworks aligned with compliance requirements.
• Optimize platform performance and resource utilization across environments.
• Define integration patterns for microservices architectures.

Infrastructure Automation (40%)

• Develop and maintain infrastructure as code using Terraform for AWS resources.
• Implement GitOps workflows.
• Build and maintain CI/CD pipelines for automated deployment.
• Automate routine operational tasks using shell scripting.
• Manage backup and recovery procedures across the platform.

Operations & Observability (20%)

• Design and implement monitoring solutions using Prometheus and DataDog.
• Create and maintain alerting systems and dashboards.
• Lead troubleshooting of complex platform issues.
• Participate in on-call rotation.
• Maintain operational documentation and runbooks.

Requirements

Core Platform Knowledge

• 6+ years of experience in platform/cloud engineering.
• Expert-level experience with AWS enterprise deployments.
• Deep knowledge of AWS services and best practices, including Control Tower and IAM.
• Deployment and Delivery expertise, including Kubernetes, Terraform, and Helm.
• Strong background in infrastructure automation.
• Expert knowledge of network architecture and security.
• Knowledge of on-premises and hybrid cloud network design and architecture.

Technical Proficiencies

• Rate limiting implementations
• Traffic control systems
• Programming & Scripting
• Authentication & Security:
  • OAuth 2.0
  • OpenID Connect
  • Keycloak
• Cloud & Infrastructure:
  • Kubernetes
  • Docker
  • AWS services
• DevOps & Tools:
  • Git
  • Concourse CI
  • Terraform
• Development Practices:
  • Test-driven development
  • Continuous integration/deployment
  • Code review processes
  • Performance optimization
  • Technical writing
  • GitOps workflows

Professional Qualifications

• Bachelor's/Master's in Computer Science or related field.

Company Information

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.