Closing Manager Full Time at BJ's Wholesale Club

New Castle, Delaware, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, WholesaleIndustries

Requirements

Valid ServSafe Food Safety Certification (must be maintained in good standing)
In Florida, qualifier certification through the Department of Agriculture and Consumer Services for retail propane oversight
Yearly certification for a forklift license (BJ’s covers applicable costs and training)
Strong business acumen through strategic thinking and data-driven decision-making
Leadership competencies including leading through change, effective communication, building high-performing teams, delivering results, developing talent & team, and displaying leadership (fostering trust, open communication, resolving conflicts, building inclusive relationships)

Responsibilities

Provide leadership and direction within the club and drive club performance, particularly for directly managed departments
Lead the Assistant Closing Manager, Recovery team, and Utility team, providing guidance, support, and oversight for effective performance
Maintain policies and procedures
Deliver a positive service experience to members
Provide Grand Opening Look Daily (GOLD) standards club conditions
Assist in audit compliance efforts
Drive collaboration with Business Partners (BPs)
Oversee onboarding, certification, and training to ensure food safety and operational excellence
Serve as Manager on Duty (MOD) for the club as needed, taking full responsibility for club operations, team leadership, and Member engagement during assigned shifts
Know the business: Exhibit strong business acumen through strategic thinking and data-driven decision-making
Lead through change: Model leadership competencies and act as a champion for growth
Communicate effectively: Provide teams with information, direction, and support needed to succeed
Build high-performing teams: Foster collaboration, provide clear direction, and hold team members accountable
Deliver results: Set clear expectations, follow up consistently, and drive execution
Develop talent & team: Foster a culture of growth through collaboration, coaching, empowerment, encouraging continuous learning, and creating opportunities for success
Display leadership: Foster trust, promote open communication, resolve conflicts constructively, and build inclusive relationships supporting a collaborative and respectful team