Sr Product Manager (Care Content Strategy)
PointClickCare- Full Time
- Senior (5 to 8 years)
Candidates must be a licensed clinician with 8+ years of post-graduate experience (LCSW, LMHC, PsyD, PhD, or equivalent), demonstrating expertise in clinical quality, strategy, healthcare operations, or developing EHRs. Strong experience in health plans, health systems, or value-based healthcare startups is preferred.
As the Clinical Strategy Manager, you will partner cross-functionally with Product, Clinical, and Customer Experience teams to embed clinical expertise into the product development lifecycle, supporting quality efforts, including incident and complaint investigations, and contributing to Headway’s quality improvement work. You will also leverage clinical expertise to guide the Product team in developing and enhancing comprehensive processes that optimize patient care / patient safety, clinical quality, and experience on Headway’s platform and technologies, and collaborate with Headway’s specialized product teams across provider, patient, payer, and billing domains to identify critical product initiatives.
Connects patients with affordable mental health services
Headway simplifies the process of finding and paying for mental health therapy. It operates in the mental health market, addressing the challenge that many Americans face in accessing care due to high costs and complicated insurance processes. For individuals, Headway provides a platform where they can easily search for therapists and psychiatrists who accept their insurance, allowing them to find the right mental health care without incurring out-of-pocket expenses. For mental health care providers, Headway reduces the administrative workload associated with accepting insurance, enabling them to focus more on patient care. The company connects patients with providers while ensuring effective use of insurance, and it generates revenue by partnering with health plans and providers. Headway's goal is to create a more accessible and affordable mental healthcare system.