Clinical Specialist, CRM - Dallas, TX at Abbott

Dallas, Texas, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical DevicesIndustries

Requirements

Bachelor’s degree in Bio-Medical Engineering, related field or equivalent healthcare experience
A minimum of 2+ years of related experience or a program certification from an accredited cardiac training program
Capability to obtain certification in CRM products
Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures
Familiarity with cath lab and operating room procedures and protocol
Advanced knowledge of cardiac pacing systems
Ability to apply engineering skills to interpret and solve complex clinical problems
Strong written and verbal communication skills
Excellent interpersonal, presentation, analytical, and organizational abilities
Ability to meet deadlines effectively
Detail-oriented and capable of working independently
Ability to collaborate effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals
Capability to manage multiple assignments simultaneously and efficiently
Extensive personal computer skills, including experience with Microsoft Office or equivalent software

Responsibilities

Acts as a clinical interface between the medical community and the business
Builds and sustains credible business relationships with customers and shares product expertise accordingly
Provides engineering, sales, education, and clinical support in response to field inquiries on an as-needed basis
Demonstrates thorough command of all CRM products, related product and technical knowledge, trends, and players
Develops, leads, and/or facilitates training sessions and other programs on CRM products for healthcare professionals
Provides additional back-up support to CRM Sales Representatives
Responds to field inquiries from physicians, healthcare professionals, patients, and field sales staff regarding CRM products

Skills

Key technologies and capabilities for this role

Cardiac Rhythm ManagementCRM ProductsTechnical SupportSales SupportMedical DevicesHealthcare EducationEngineering Support

Questions & Answers

Common questions about this position

What benefits does Abbott offer?

Abbott offers career development opportunities, free medical coverage through the Health Investment Plan (HIP) PPO medical plan, an excellent retirement savings plan with high employer contribution, tuition reimbursement, the Freedom 2 Save student debt program, and the FreeU education benefit for earning a bachelor’s degree.

Is this a remote position or does it require travel?

This is a field-based position based in Dallas, TX, requiring presence in the field to support physicians, healthcare professionals, and sales staff.

What qualifications are required for the Clinical Specialist role?

A Bachelor’s degree in Bio-Medical Engineering, related field, or equivalent healthcare experience is required, along with a minimum of 2+ years of related experience or a program certification from an accredited cardiac training program.

What is the company culture like at Abbott?

Abbott emphasizes doing work that matters, personal growth, learning, self-care, authenticity, and living a full life, and is recognized as a great place to work, one of the most admired companies, and best for diversity, working mothers, female executives, and scientists.

What experience makes a strong candidate for this role?

Strong candidates will have a Bachelor’s degree in Bio-Medical Engineering or equivalent, 2+ years of related experience or cardiac training certification, and the capability to obtain necessary qualifications, with skills in building customer relationships and providing clinical, sales, and technical support for CRM products.

Abbott

Healthcare solutions in diagnostics and devices

About Abbott

Abbott Laboratories focuses on improving health through various medical technologies and health solutions. The company operates in areas such as cardiovascular health, diabetes management, diagnostic testing, nutrition, and neuromodulation for chronic pain and movement disorders. Abbott's products include advanced medical devices and diagnostic tests that help healthcare professionals and patients manage health conditions effectively. For example, their cardiovascular technologies assist in heart health management, while diabetes care products enable accurate glucose monitoring without painful fingersticks. Unlike many competitors, Abbott emphasizes accessibility and affordability in its offerings, aiming to make life-changing technologies available to a broader audience. The company's goal is to positively impact global health and well-being, supported by a commitment to sustainability and a 2030 Sustainability Plan.

Lake Bluff, IllinoisHeadquarters

1888Year Founded

IPOCompany Stage

HealthcareIndustries

10,001+Employees

Risks

Departure of key leader Dr. Adamson may affect Abbott's Heart Failure division.

Integration challenges with Medtronic could impact glucose monitor-insulin pump rollout.

Thermo Fisher's microfluidics expansion may increase competition for Abbott.

Differentiation

Abbott integrates continuous glucose monitoring with automated insulin delivery systems.

Abbott's microfluidic devices streamline diagnostic processes efficiently.

Abbott's neuromodulation products target specific nervous system areas for chronic pain relief.

Upsides

Microfluidic technology offers cost-effective solutions in diagnostics.

Strategic partnerships like Abbott-Medtronic enhance product offerings and market reach.

Significant investments indicate strong market confidence in Abbott's healthcare solutions.

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