Clinical Programs Pharmacy Technician

Position Overview

• Location Type: Remote (occasional travel to Humana offices for training or meetings may be required)
• Job Type: Full time
• Pay Range: $40,000 - $52,300 per year

This role, Clinical Programs Pharmacy Technician Representative 2 (Community Resource Specialist), operates within the Maximize Your Benefits department. The primary focus is to assist members by connecting them with financial assistance resources to help overcome cost barriers to affording their medication. This involves taking inbound calls and making outbound calls to Humana members to explore cost savings through grants from national or local foundations, manufacturer assistance programs, and government-sponsored support like Low Income Subsidy (LIS) and Medicare Savings Program (MSP) for medication assistance. The role involves performing varied activities and moderately complex administrative/operational/customer support assignments, including computations. While working within defined parameters, there is some latitude over prioritization and timing, and the role operates under minimal direction, following standard policies with some opportunity for interpretation and independent discretion.

Requirements

• Certified Pharmacy Technician
• Passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

• High School diploma or GED

Responsibilities

• Assist members by connecting them with financial assistance resources for medication costs.
• Take inbound calls and make outbound calls to members.
• Explore cost savings through grants from national or local foundations.
• Research and present information on manufacturer assistance programs.
• Guide members on government-sponsored support such as Low Income Subsidy (LIS) and Medicare Savings Program (MSP).
• Perform varied administrative, operational, and customer support assignments.
• Perform computations related to program assistance.
• Work within defined parameters to meet work expectations and quality standards.
• Prioritize and manage time effectively with some latitude.
• Interpret and apply standard policies with potential for independent discretion.

Company Information

About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, and reliable pharmacy services, committed to excellence and quality. They offer home delivery, over-the-counter fulfillment, specialty pharmacy, and retail pharmacy locations, providing simple, integrated solutions. They care for patients with chronic and complex illnesses and offer personalized clinical and educational services to improve health outcomes and medication adherence.

About CenterWell, a Humana company: CenterWell creates patient-centered experiences. As the nation's largest provider of senior-focused primary care, a major provider of home health services, and the fourth largest pharmacy benefit manager, CenterWell focuses on whole-person health by addressing the physical, emotional, and social wellness of its patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and career growth opportunities, employing over 30,000 clinicians.

Benefits

Humana, Inc. and its affiliated subsidiaries offer competitive benefits that support whole-person well-being, including:

• Medical, dental, and vision benefits
• 401(k) retirement savings plan
• Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
• Short-term and long-term disability
• Life insurance
• Many other opportunities