Active, unrestricted Nursing License (RN) in your practicing state
Clinical experience in acute, ambulatory, telehealth, or community settings; strong patient communication skills
Excellent written & verbal communication—ability to explain complex medical concepts clearly to lay audiences and to technical teams
Prior experience with prompting language models, interacting or working with LLMs via text or voice, conversational AI, or clinical NLP
Commitment to safety and ethics; familiarity with HIPAA/PHI handling and privacy best practices
Intellectual curiosity and a commitment to advance health delivery and increase access to all
Responsibilities
Evaluate the Medical Model: Design and run clinical evaluation protocols to assess the accuracy, safety, and appropriateness against guidelines and standards of care
Provide Clinical Insights: Translate frontline nursing expertise into product decisions—shaping dialog flows, safety rails, escalation criteria, and patient-friendly explanations
Review & Triage Errors: Analyze error reports, identify root causes, and partner with engineers/researchers on remediation plans
Author “Gold Standards”: Create test cases, rubrics, and reference answers for high-stakes scenarios; define acceptance criteria for model releases
Cross-Functional Partner: Collaborate with ML researchers, speech/voice specialists, product managers, and QA to prioritize improvements and measure impact