[Remote] Clinical Assistant II at Natera

United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Biotechnology, GeneticsIndustries

Requirements

High School Diploma (required)
BA/BS in biology, allied health, or science related field (strongly preferred)
Will consider candidates in pursuit of four-year bachelor’s degree program provided they meet required education requirements and at least 2-3 years professional work experience in biotech, life sciences, medical billing, insurance collections, or related industry
Experience in insurance collections or medical billing preferred
Experience with Microsoft Excel, Google mail and Google Documents
Excellent organization and attention to detail
Complete training relating to HIPAA/PHI privacy, General Policies and Procedure Compliance training and security training as soon as possible but not later than the first 30 days of hire
Maintain a current status on Natera training requirements

Responsibilities

Communicates directly with Prior authorization, Claims and Appeals, and lab teams to: Trouble shoot issues, verify samples, streamline processes and serve as a liaison between these teams and the genetic counselors
Assist with data collection for internal projects/ product development and operations related to reimbursement
Tracks outcomes of payment resolution, appeals, and negotiated claims to ensure goals are met
Reviews and Monitors billing and coding changes, researches, evaluates, and interprets guidance from a variety of sources to determine departmental actions
Participates in team meetings
Review incoming referrals and claim denials and request additional documentation/clarification when needed
Request and track sample collection kits and answer patient questions regarding samples
Update internal databases regarding test development progress and make notes in LIMS case ‘notes’ for each patient or provider contact
Assist genetic counselors in answering questions from clinics and customer support
Works with PHI on a regular basis both in paper and electronic form and has access to various technologies to access PHI (paper and electronic) in order to perform the job
Performs other duties as assigned

Skills

Key technologies and capabilities for this role

ReimbursementClaims ProcessingAppeals ManagementPrior AuthorizationBilling and CodingHIPAA CompliancePHI HandlingData CollectionLIMSGenetic Counseling Support

Natera

Genetic testing and diagnostics solutions provider

About Natera

Natera focuses on genetic testing and diagnostics, providing advanced solutions for cancer patients, transplant patients, and individuals assessing hereditary health risks. Their main technology is cell-free DNA (cfDNA) testing, which analyzes DNA fragments in the blood to detect minimal traces of cancer and assess organ health. Natera stands out by offering specialized tests like the Signatera ctDNA test and Panorama NIPT, along with genetic counseling services. The company's goal is to improve patient care and health outcomes through accurate genetic testing.

Austin, TexasHeadquarters

2004Year Founded

$149.9MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

1,001-5,000Employees

Benefits

Flexible medical plans

Investment options

Time off

Workplace perks

Risks

Hindenburg report accuses Natera of deceptive sales practices, risking legal challenges.

New Prospera Heart features may face slow adoption by healthcare providers.

Fetal RhD NIPT demand may drop post-RhIg shortage, affecting future sales.

Differentiation

Natera's Signatera test offers personalized ctDNA analysis for cancer patients.

Prospera Heart test uses unique Donor Quantity Score for transplant rejection detection.

Panorama NIPT test is a leader in non-invasive prenatal testing with 2 million tests.

Upsides

Increased adoption of liquid biopsy techniques boosts demand for Natera's cfDNA tests.

AI integration enhances accuracy and speed of Natera's cfDNA analysis.

Growing personalized medicine trend aligns with Natera's customized genetic tests.

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