Clinical Assistant I / Revenue Claims Specialist

Position Type: Temporary (6 Month Contract to Hire) Hourly Rate: $25/hr

Position Overview

The Clinical Assistant I/Revenue Claims Specialist will support the Genetic Counseling project team by managing operations related to reimbursement, collecting follow-up data, acting as a liaison between departments, and contributing to product improvements. This role is initially a 6-month contract with the potential for conversion to a full-time permanent position.

Responsibilities

• Interdepartmental Communication:
  • Communicate directly with Prior Authorization, Claims and Appeals, and lab teams to troubleshoot issues.
  • Verify samples and streamline processes.
  • Serve as a liaison between these teams and the genetic counselors.
• Data Collection and Reimbursement Operations:
  • Assist with data collection for internal projects, product development, and reimbursement-related operations.
  • Track outcomes of payment resolution, appeals, and negotiated claims to ensure goal achievement.
• Billing and Coding:
  • Review and monitor billing and coding changes.
  • Research, evaluate, and interpret guidance from various sources to determine departmental actions.
• Clinical Assistant Duties:
  • Review incoming referrals and claim denials, requesting additional documentation/clarification as needed.
  • Request and track sample collection kits and respond to patient inquiries regarding samples.
  • Update internal databases regarding test development progress and add notes to LIMS cases for patient or provider contacts.
  • Assist genetic counselors in addressing questions from clinics and customer support.
• Team Participation:
  • Participate in team meetings.
• Compliance and Training:
  • Work with Protected Health Information (PHI) regularly in both paper and electronic forms.
  • Complete mandatory training relating to HIPAA/PHI privacy, General Policies and Procedure Compliance, and security training within the first 30 days of hire.
  • Maintain current status on Natera training requirements.
  • Pass a post-offer criminal background check.
• Other Duties:
  • Perform other duties as assigned.

Qualifications

• Education:
  • High School Diploma (Required)
  • BA/BS in biology, allied health, or a science-related field (Strongly Preferred)
  • Consideration will be given to candidates pursuing a four-year bachelor’s degree program who meet educational requirements and possess at least 2-3 years of professional work experience in biotech, life sciences, medical billing, insurance collections, or a related industry.
• Experience:
  • Experience in insurance collections or medical billing is preferred.

Required Knowledge, Skills, and Abilities

• Proficiency with Microsoft Excel, Google Mail, and Google Documents.
• Excellent organization and attention to detail.

Pay Range

The pay range for this role is $22-$25/hr. Actual compensation is determined by various factors including skill set, years and depth of experience, certifications, and office location.

About Natera

Natera™ is a global leader in cell-free DNA (cfDNA) testing, focused on oncology, women’s health, and organ health. Our mission is to integrate personalized genetic testing and diagnostics into standard care to improve health outcomes and enable earlier, more targeted interventions for longer, healthier lives.

The Natera team comprises dedicated professionals, including statisticians, geneticists, doctors, laboratory scientists, business professionals, and software engineers, all committed to our work and each other. Joining Natera means working hard, growing rapidly, and collaborating with industry leaders in a challenging and rewarding environment.

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