Clinic Assistant at Crestwood Behavioral Health

Wausau, Wisconsin, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Behavioral HealthIndustries

Requirements

Ability to perform clerical, receptionist, and billing functions timely and accurately
Strong communication skills, including courteous telephone etiquette (answer within 3 rings) and message relay
Proficiency in typing, filing, copying, sorting mail, and maintaining filing systems
Knowledge of medical records management, including reviewing, filing reports, and ensuring confidentiality
Billing expertise: produce claims, balance accounts receivable, prepare deposits, handle payments/denials, Excel usage
Organizational skills to prioritize tasks, manage workload, and anticipate supplies
Customer service orientation: greet/screen visitors, assist patients/families/providers positively and sensitively
Ability to respond to codes/crises under direction, assist with patient arrival/departure
Punctuality, preparedness, and participation in meetings/committees (take minutes, contribute positively)
Understanding of HR policies, ability to facilitate communication, and adapt to system changes
Initiative in problem identification/resolution and supply management (fiscally prudent)

Responsibilities

Perform departmental clerical and receptionist functions (answer phones, greet visitors, type messages, make appointments, file/copy documents, sort mail)
Maintain filing system, ensure forms availability, and manage medical records (review, file reports, transcribe orders)
Handle billing: produce claims/bills, prepare deposits/worksheets, balance receivables, post denials/payments, mail statements
Maintain supplies: order food, sign out/distribute, enter charges, anticipate needs
Communicate messages timely, facilitate info exchange with patients/families/visitors/providers, report to manager
Prioritize tasks, organize workload, respond to requests from physicians/patients/etc
Assist with patients at arrival/departure, respond to codes/crises under clinical staff direction
Participate in committees/meetings: attend, contribute, take minutes, share results
Promote team environment, positive interactions, customer service role model
Attend department/Hospital meetings/activities, mandatory in-services, fire drills/evacuations
Identify/resolve problems cooperatively, refine communication systems (feedback, reports, memos)

Skills

Key technologies and capabilities for this role

ExcelMedical BillingAccounts ReceivablePatient SchedulingMedical Records ManagementFilingData EntryReceptionistCustomer ServiceAdministrative Support

Questions & Answers

Common questions about this position

What is the work schedule for the Clinic Assistant position?

The position is full-time at 40 hours per week, Monday through Friday.

What is the salary range for this Clinic Assistant role?

This information is not specified in the job description.

What key skills are required for the Clinic Assistant position?

The role requires strong organizational skills to prioritize tasks and manage workload, accurate clerical and billing functions including producing claims and balancing accounts, and excellent communication skills for answering phones courteously, greeting visitors, and facilitating information exchange.

What does the company culture look like at Crestwood Behavioral Health?

The culture emphasizes punctuality, preparedness, positive solution-focused contributions in meetings and committees, and effective intra-departmental communication while maintaining patient confidentiality.

What makes a strong candidate for the Clinic Assistant role?

Strong candidates demonstrate punctuality, preparedness, the ability to prioritize tasks and organize workload effectively, and a positive, solution-focused approach while handling clerical, billing, and patient communication duties accurately.

Crestwood Behavioral Health

Provides tailored mental health services in California

About Crestwood Behavioral Health

Crestwood Behavioral Health, known for its tailored mental health services throughout California, cultivates a supportive and adaptive work environment. The company is distinguished by its accreditation from CARF, underscoring its commitment to maintaining high standards in mental health care and flexibility in addressing diverse needs. Working at Crest sheath offers a unique opportunity to engage in meaningful, recovery-oriented work in a growing field, ensuring personal and professional growth.

520 Capitol Mall #800, Sacramento, CA 95814, USAHeadquarters

1968Year Founded

VENTURE_UNKNOWNCompany Stage

501-1,000Employees