Client Visit Experience Associate at Accenture

Mumbai, Maharashtra, India

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Professional Services, HealthcareIndustries

Requirements

Bachelor of Arts
1 to 3 years of experience
English (International) - Advanced
Ability to effectively plan, conduct, and communicate in client meetings
Strong interpersonal, communication, and relationship building skills
Communicate effectively with leadership, client teams, and clients
Working with Microsoft products
Building strong, trusted relationships
Negotiating to a win/win
Creative problem solving approaches
Solve routine problems through precedent and referral to general guidelines
Interact within own team and direct supervisor
Follow detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments

Responsibilities

Ensure end-to-end logistics for internal and external visitors during client visits
Drive the overall client visit experience and ensure compliance by all site visit coordinators
Ensure prep calls, dry runs, and dress rehearsals are scheduled for all visits without exception
Use SLFD and SWB to track requests and ongoing activities to provide periodic management updates
Oversee provision of a Welcome Package to client teams for use with prospective clients
Guide the team to resolve real-time logistical issues and handle escalations
Run the PMO to report overall team’s performance and maintain logistical data in a central location
Approve Procurement Invoices on ARIBA
Foster team building activities and manage attrition to a minimum
Drive periodic calls with the global team to cascade information and share best practices
Adopt and drive opportunities to digitize the client visit experience through use of mobile/tablet apps
Have meaningful conversations with direct reports and seek periodic feedback for own performance
Engage with key stakeholders to ensure seamless conduct of the visit management function globally
Drive strategic thinking on visit agenda

Skills

Key technologies and capabilities for this role

Client MeetingsCommunicationInterpersonal SkillsRelationship BuildingEnglish (Advanced)Medical CodingICDCPTHCPCSMedical Terminology

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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