Client Success Portfolio Manager
Included HealthSalary not specified
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, Freelance MarketplaceIndustries
Requirements
- 3+ years of experience in sales, recruitment or project management
- Ideally worked in a fast-growing B2B environment, such as SaaS or an agency, and managed major client accounts
- Go above and beyond your own goals and add value to your team and the entire organisation
- Speak German on a native level and fluent in English
Responsibilities
- Find the best freelancers and consultants to meet your key account clients’ needs and be a strong project partner for the clients using your insights on the freelance market
- Work hand-in-hand with the sales team and build proactively solid relationships with sales and customers as a trusted partner
- Advise your clients on using the platform independently and writing strong briefings to attract the best experts and consultants
- Conduct occasional qualification interviews with freelancers and consultants at the client's request to select the most suited ones
- Be an expert for the Malt algorithm and the associated best practices
- Advise freelancers and consultants to build a powerful profile and train them on good interviewing practices
- Improve internal processes and procedures to enhance quality, customer experience and efficiency within our team
Skills
Freelancer Matching
Client Relationship Management
Sales Collaboration
Qualification Interviews
Platform Best Practices
Freelancer Profile Optimization
Interview Training
Process Improvement
Malt
Connects businesses with freelance talent
About Malt
Malt connects businesses with freelancers, helping them find the right talent for their projects. The platform allows companies to browse and hire from a pool of over 700,000 freelancers across various fields. Businesses can post their project needs, and Malt matches them with suitable freelancers based on skills and experience. Unlike many competitors, Malt has expanded its services to include independent management consultants and interim executives through its acquisition of Comatch, offering a broader range of expertise. The goal of Malt is to empower individuals to take control of their careers while providing businesses with easy access to freelance talent.
Paris, FranceHeadquarters
2013Year Founded
$120.4MTotal Funding
GROWTH_EQUITY_VCCompany Stage
Consulting, Social ImpactIndustries
1,001-5,000Employees
Benefits
Paid Vacation
Sabbatical Leave
Performance Bonus
Stock Options
Hybrid Work Options
Health Insurance
Risks
Integration challenges with Comatch may affect service quality.
Rapid expansion may strain resources and lead to operational inefficiencies.
Reliance on AXA for insurance services poses a risk if partnership terms change.
Differentiation
Malt connects freelancers and clients with an easy-to-use search engine.
Malt offers automatic insurance through AXA during project work.
Malt acquired Comatch to expand into management consulting and interim executive services.
Upsides
Malt serves over 700,000 freelancers and 70,000 clients across nine countries.
The acquisition of Comatch strengthens Malt's presence in the German market.
Malt raised €80 million to support its growth and expansion efforts.
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