Client Success Executive - EMEA at Atlas Energy Solutions

United Kingdom

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Human Resources, HR Technology, Professional ServicesIndustries

Requirements

Experience managing high-value, strategic, and emerging clients in a Client Success or Account Management role
Ability to build and maintain executive-level relationships with key stakeholders
Deep industry expertise in global talent management, HR, compliance, or Employer-of-Record (EOR) services
Strong consultative sales skills for identifying growth opportunities, upsells, and cross-sells
Proficiency in data analysis for client health metrics, usage, satisfaction, and engagement
Experience in cross-functional collaboration with sales, product, delivery, and marketing teams
Skills in developing and executing tailored client success strategies
Ability to act as a trusted advisor, providing strategic guidance and resolving complex issues

Responsibilities

Own and manage a portfolio primarily comprised of high-value, strategic, and emerging clients, ensuring alignment between client goals (global expansion, workforce management, compliance) and solutions to enable client success and long-term relationship growth
Build and maintain executive-level relationships with key stakeholders, acting as the primary point of contact, providing expert guidance, support, and solutions
Develop and execute tailored client success strategies aligned with client goals and objectives to drive satisfaction, retention, and value realization
Serve as the primary advocate for clients, acting as a key escalation point for complex issues and collaborating with cross-functional teams for timely resolutions
Engage in consultative sales conversations to identify growth opportunities, including global workforce expansion and additional service upsells
Leverage data and insights to identify upsell and cross-sell opportunities aligned with client business objectives
Implement targeted strategies to mitigate churn risk, address concerns promptly, identify at-risk accounts, and create action plans for retention
Work closely with internal teams (sales, product, delivery, marketing) to meet client expectations and align new product features with client needs
Provide feedback to product and development teams based on client input to advocate for enhancements driving satisfaction
Continuously track client health metrics (usage, satisfaction, engagement) to ensure maximum value realization
Proactively address potential risks and challenges to client satisfaction

Skills

Account Management

Client Relationship Management

Strategic Advisory

HR Compliance

Employer of Record

Stakeholder Management

Client Retention

Portfolio Management

Atlas Energy Solutions

Provides proppant and logistics services

About Atlas Energy Solutions

Atlas Energy Solutions provides proppant and logistics services to oil and gas companies in the Permian Basin, which is a major oil and natural gas production area in North America. The company operates facilities in Kermit and Monahans, Texas, ensuring a reliable supply of high-quality proppant, a material essential for hydraulic fracturing. They also utilize trucking assets and are developing the Dune Express to improve logistics efficiency. What sets Atlas Energy Solutions apart from competitors is their focus on enhancing operational efficiency and reliability for their clients through strategic logistics and high-quality products. The company's goal is to support the extraction and production processes of oil and gas companies, helping them operate smoothly and effectively.

Austin, TexasHeadquarters

2017Year Founded

$204.4MTotal Funding

IPOCompany Stage

Industrial & Manufacturing, EnergyIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Risks

Acquisition of Hi-Crush Inc. may lead to integration challenges.

New CFO Blake McCarthy could result in strategic shifts misaligned with objectives.

Significant investments may pressure short-term financial performance, affecting long-term goals.

Differentiation

Atlas Energy Solutions offers high-quality frac sand with high crush strength.

The company operates strategically located facilities in Kermit and Monahans, Texas.

Atlas Energy Solutions plans the Dune Express to enhance logistics efficiency.

Upsides

Increased demand for frac sand due to rising hydraulic fracturing in the Permian Basin.

Growing interest in sustainable logistics aligns with Atlas's Dune Express project.

Technological advancements in proppant materials may boost demand for Atlas's products.

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