Client Services Project Manager II at Thermo Fisher Scientific

Bleiswijk, South Holland, Netherlands

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Life Sciences, Biotechnology, Scientific ResearchIndustries

Requirements

Ideally, 1-2 years of successful experience in project management as an Associate/Assistant Project Manager
Certification in Project Management by a recognized training institution (or working towards certification) is an advantage
Understanding of GXP requirements in a pharma or CRO environment
Flexible and adaptable with strong customer leadership skills
Ability to analyze problems and define customer-centric solutions
Resilient and encouraging phenomenal teammate
Excellent interpersonal, verbal, written, and numerical skills
Scientific degree required or other degree coupled with pharma/CRO equivalent work experience
Ability to work weekends and bank holidays and easily commute to site
Availability for occasional overtime work as required

Responsibilities

Electronic batch record creation and management
Study set-up and support to the Project Manager team for amendments
Coordinating storage and shipment requirements
Handling client requests for material disposal
Ensuring accurate billing of client activities
Being responsible for the close-out of client studies in collaboration with Project Managers
Preparing and submitting documentation related to client activities and requests
Handling the green light to ship (GLTS) process according to project timelines
Assessing client-supplied study specifications with Quality, Operations, and Procurement teams to craft effective Supply Chain solutions
Ensuring timely completion of activities to meet client requirements
Applying project planning tools like Microsoft Project/Smartsheets & KanBanize for monitoring and communication
Providing timely reports and other information
Keeping open lines of communication with all collaborators about order status
Liaising with Operations and Quality teams to ensure appropriate handling of study logistics
Assisting with management of stock levels for kit materials and packaging components
Writing and reviewing departmental SOPs and Project Plans
Ensuring revenue recognition for assigned projects and verifying final information for the Accounting Department before invoice release
Handling non-conformance reports and providing timely resolutions
Providing training to other members of the Fisher Bio Services team as needed
Participating in cross-functional business process improvement activities
Demonstrating effective written and verbal communication skills and the ability to work with all levels of management

Skills

Project Management

Client Services

Electronic Batch Records

Study Set-up

Storage Coordination

Shipment Management

Material Disposal

Billing

Study Close-out

Documentation Preparation

GLTS Process

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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