Client Services Project Manager at Thermo Fisher Scientific

Singapore

Apply Now

Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Life Sciences, Healthcare, BiotechnologyIndustries

Requirements

Degree or diploma in scientific or health care field / business studies or related
Experience in Project Management, Customer Service, Logistics
Possess leadership skill
Computer literate
Good written and verbal skills

Responsibilities

Manages and co-ordinates all technical and service aspects of a project; ranging from discussion with clients/Global Project Manager on the development of the project specifications, documentation aspect of setting up project and management of all project related activities through to project completion
Coordination and communication of all relevant activities, both internal and external to ensure all aspect of services are as per study requirements
Overall responsibility for ensuring that activities come together to meet the client and study requirements
Working with Client to finalize logistics requirements
Organize and delivery of training to other Fisher member where appropriate
Timely provision of reports and other information to clients as the need arises
Provide input into the writing and review of departmental SOPs
Participate in client meetings, investigator meetings, teleconferences where appropriate
Participation in cross functional business process improvement activities as the need arises
To ensure that all processes are performed in accordance to established procedures and cGMP standard
Assist management in any other matters as the need arises
Ensure that all study shipments requested are released according to contractual and country requirements
Co-ordination of study returns request in accordance with project requirements
Enter project budgets and forecasts and backlog reports
Perform billing/invoicing activities for allocated

Skills

Key technologies and capabilities for this role

Project ManagementCustomer ServiceLogisticscGMPSOPBudgetingInvoicingClient CommunicationStudy CoordinationLeadership

Questions & Answers

Common questions about this position

What qualifications are required for the Client Services Project Manager role?

A degree or diploma in scientific or health care field, business studies, or related is required, along with experience in project management, customer service, and logistics.

What skills are needed for this position?

Candidates must possess leadership skills, be computer literate, and have good written and verbal skills.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What does a strong candidate for this project manager role look like?

A strong candidate has a scientific or business-related degree/diploma, hands-on experience in project management, customer service, and logistics, plus leadership, computer literacy, and strong communication skills.

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

Land your dream remote job 3x faster with AI

Try Jobo Free