Client Services Manager, Talent Acquisition at Vanguard

Malvern, Pennsylvania, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Human Resources, Financial ServicesIndustries

Requirements

Five years related work experience, with at least three years of recruiting experience
Supervisory experience and entry and mid-level recruitment experience strongly preferred
Undergraduate degree or equivalent combination of training and experience
Strong knowledge of hiring best practices, workforce planning and employer branding
Experience in managing recruitment operations, compliance and onboarding processes
Excellent stakeholder management, communication and leadership skills
Proficiency in applicant tracking systems (ATS) and HR analytics tools
Ability to drive strategic recruitment initiatives and process improvements
Ideal: Experience working in entry and mid-level recruiting
Ideal: Experience conducting market research
Ideal: Experience developing and delivering compelling presentations
Ideal: Experience leading impactful discussions with senior leaders
Ideal: Experience leading a team

Responsibilities

Hire, evaluate, and supervise crew. Provide guidance and training as necessary to develop crew
Set performance standards, review performance, and make informed compensation decisions in accordance with all applicable Human Resources policies and procedures
Lead the entry and mid-level recruitment process for multiple divisions and implement the organization's recruitment strategy to ensure the recruitment process is optimized and conducted efficiently
Direct the recruitment activities to ensure the best selection for each role
Liaise with leaders in the business to develop, present and implement recruitment strategies, and to advise and ensure the timely understanding of current and future workforce needs
Direct, motivate and develop staff to maximize the teams’ contributions and support professional growth
Develop recruitment best practices which support the organization's strategic goals and direction
Evaluate external labor market conditions and internal turnover trends to recommend changes to the organization's recruitment strategies. Adapt existing recruitment activities to changing market conditions
Participate in special projects and perform other duties as assigned

Skills

Talent Acquisition

Recruiting

Team Leadership

Supervisory Experience

Recruitment Strategy

Performance Management

Labor Market Analysis

Staff Development

Hiring Process Optimization

Vanguard

Client-owned investment management firm offering low-cost funds

About Vanguard

Vanguard provides financial services with a focus on investment management. The company offers a variety of products, including mutual funds, exchange-traded funds (ETFs), individual retirement accounts (IRAs), and 401k rollovers, aimed at individual investors, financial advisors, and institutions. Vanguard's unique ownership structure means it is owned by its funds, which are in turn owned by the clients, allowing it to prioritize the needs of its investors over external shareholders. This model enables Vanguard to offer low-cost investment options, as it primarily earns revenue through management fees that are generally lower than industry standards. Additionally, Vanguard provides personalized investment advisory services, charging fees based on the assets managed. The company's goal is to help clients grow their wealth and achieve their financial objectives through effective investment strategies, while maintaining a competitive performance track record.

Kline Township, PennsylvaniaHeadquarters

1975Year Founded

SECONDARYCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Best-in-class medical, dental & vision coverage

Onsite health clinic & fitness center

Health Smart Rewards program

Vanguard Retirement Savings Plan

Education Benefits

PTO

Family Planning Benefist

Parental leave

Personal development opportunities

Volunteer Time Off

Risks

Competition from AI-driven platforms like Writer challenges Vanguard's traditional advisory services.

Vanguard's stake in Steelcase exposes it to the volatile furniture market.

New active bond ETFs may struggle in a low-yield environment with increasing competition.

Differentiation

Vanguard is client-owned, aligning its interests with investors, unlike traditional firms.

The firm offers low-cost investment products, making it attractive to cost-conscious investors.

Vanguard's ownership structure allows it to focus on long-term investor value.

Upsides

Vanguard's new active bond ETFs offer diversified, low-cost fixed income options.

The acquisition of Steelcase shares diversifies Vanguard's portfolio into the furniture industry.

Launching the International Dividend Growth Fund appeals to investors seeking sustainable dividend growth.

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