Client Service Representative at Cognitiv

Pennington, New Jersey, United States

Cognitiv Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Staffing And Recruiting, FinanceIndustries

Requirements

  • On-site location
  • Contract employment type
  • Entry Level experience
  • English language
  • No remote work

Responsibilities

  • Provide professional end-to-end operational support for Wealth Management advisory partners and their clients
  • Respond to client inquiries through various channels to ensure quality service and operational efficiency
  • Conduct basic research and resolve routine requests
  • Identify and escalate potential issues or risk concerns in daily operations
  • Perform general operational tasks, including mail sorting and distribution

Skills

Customer Service
Client Support
Wealth Management
Operational Support
Issue Resolution
Risk Identification
Mail Handling

Cognitiv

AI-driven digital advertising optimization platform

About Cognitiv

Cognitiv.ai uses deep learning technology to improve digital advertising for businesses through its platform, NeuralMind™, which trains neural networks on client data. This technology enables companies to create custom algorithms for ad buying that enhance audience targeting and marketing effectiveness without requiring data scientists. Unlike its competitors, Cognitiv focuses on automating ad buying and providing actionable insights to help businesses identify new consumer segments. The company's goal is to help clients maximize their return on investment in digital advertising by leveraging their first-party data.

None, NoneHeadquarters
2015Year Founded
$3.2MTotal Funding
CONVERTIBLECompany Stage
Data & Analytics, Consumer Software, AI & Machine LearningIndustries
51-200Employees

Benefits

Health Insurance
Paid Parental Leave
Unlimited Paid Time Off
Hybrid Work Options
401(k) Retirement Plan
401(k) Company Match
Health and Wellness Stipend
Phone/Internet Stipend
Employee Assistance Program

Risks

Integration with Index Exchange may face interoperability challenges across platforms.
Exclusive partnership with Adform could encounter regulatory hurdles in Europe.
Rapid client base growth may strain operational capacity and customer support.

Differentiation

Cognitiv offers industry-specific Deep Neural Network products for Big Data decisions.
Their NeuralMind™ platform creates custom ad buying algorithms for optimized marketing.
Cognitiv's ContextGPT product enhances programmatic curation with generative AI integration.

Upsides

Partnership with Adform expands AI-driven contextual targeting in Europe.
Deep Learning Advertising Platform positions Cognitiv as a media buying pioneer.
Collaboration with Manual Labor Studio showcases visually engaging advertising solutions.

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