Client Service Healthcare Associate (Class of 2026) at Guidepoint

New York, New York, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

Bachelor’s degree, with strong academic track record
Previous internship/volunteering/extracurriculars
Work authorization required
Desire to work in a sourcing/lead generation type of role
Ability to work in a fast-paced, results-oriented environment
Excellent time management and organizational skills
Outgoing personality with the ability to speak with people at all professional levels
Intellectual curiosity and desire to learn
Excellent written and verbal communication skills
Demonstrated ability to work both individually and as part of a team

Responsibilities

Work with Project Managers to develop strategies for satisfying each client project request
Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
Identify the best leads and invite them to join our network to participate in consultations with our clients
Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients

Skills

Key technologies and capabilities for this role

LinkedInOnline ResearchExpert RecruitmentExpert ScreeningProject ManagementCustomer Service

Questions & Answers

Common questions about this position

What is the salary and bonus for this position?

The annual base salary is $70,000, and the position is eligible for a yearly bonus of up to $4,000 based on performance.

What benefits are offered for this role?

Benefits include 15 PTO days, 10 legal holidays, and sick days; comprehensive medical, dental, and vision plans; 401(k) match up to 10% of employee contribution; life insurance; paid time-off; parental leave plans; commuter benefits; corporate discounts; and development opportunities.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What skills are required for the Client Service Associate role?

Key skills include desire to work in a sourcing/lead generation role, ability to work in a fast-paced environment, excellent time management and organizational skills, outgoing personality, intellectual curiosity, and excellent written and verbal communication skills.

What is the company culture like at Guidepoint?

The culture is team-oriented and collaborative, with hard-working professionals striving for excellence, built-in mentorship for project management and customer service skills, hands-on leadership, and opportunities for career growth and upward mobility.

Guidepoint

Connects businesses with specialized advisors

About Guidepoint

Guidepoint connects businesses with a large network of specialized advisors, offering expert insights and market intelligence. With over 1.5 million experts across more than 150 industries, clients can access tailored research solutions, including one-on-one consultations and surveys, to meet their specific needs. Guidepoint manages all logistical aspects to ensure a smooth experience for its clients. The company operates on a business model that charges fees for its services, which can be structured as subscriptions, pay-per-use, or project-based pricing. What sets Guidepoint apart from competitors is its extensive network and the speed and quality of insights it provides, enabling clients to make informed decisions and navigate uncertainty effectively. The goal of Guidepoint is to be a trusted partner for businesses, helping them gain the intelligence needed to drive their decisions and growth.

New York City, New YorkHeadquarters

2003Year Founded

VENTURE_UNKNOWNCompany Stage

Consulting, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Competitive salary.

Medical, Dental, and Vision Insurance.

401(k) with company matching.

Life Insurance (100% Employer Sponsored)

Paid vacation plus 10 legal holidays.

Light snacks and beverages.

Discounted gym memberships.

Commuter Benefits.

Risks

Increased competition from emerging expert networks offering similar services at lower costs.

Rapid expansion into new markets may strain resources and lead to inefficiencies.

Reliance on a large network of advisors poses risk of inconsistent quality and compliance issues.

Differentiation

Guidepoint offers a vast network of over 1.5 million experts globally.

The company provides tailored research solutions across more than 150 industries.

Guidepoint's compliance platform ensures secure and appropriate client-to-Advisor interactions.

Upsides

Growing demand for expert networks in niche industries like renewable energy and biotechnology.

Expansion of remote work increases demand for digital expert network services.

Rising importance of ESG criteria boosts demand for expert insights in these areas.

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