Crypto.com

Client Onboarding Specialist (Night shift), Bulgaria

Sofia, Sofia City Province, Bulgaria

Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
FintechIndustries

Requirements

Candidates must possess a relevant Bachelor's degree, and experience in client onboarding is required, with experience in the fintech field being a plus. The role necessitates the ability to work late/night shifts, a basic understanding of applicable legislation in financial technologies/services, and a reasonable understanding of Crypto.com’s business. Strong written and verbal communication skills, excellent decision-making and problem-solving abilities, and the capacity to work independently and collaboratively are also required. Integrity, initiative, perseverance, discretion, respect for employee dignity, an interest in fintech, and motivation for the position are essential, along with Microsoft Windows knowledge and data management skills, English language proficiency, and excellent computer literacy.

Responsibilities

The Client Onboarding Specialist will perform due diligence on new customers by requesting KYB/KYC information, reviewing and verifying documentation, and conducting analytical risk assessments. They will conduct Know Your Customer/Business reviews, investigate high-risk clients, participate in composing KYC/KYB policies, periodically evaluate existing customers, maintain continuous contact with customers, process amendments on customer records, provide support and knowledge sharing to cross-functional teams, assess ongoing work streams and provide feedback for operational improvements, and achieve individual and team goals. Additionally, the Specialist will have a thorough understanding of client’s business and related parties, and may be assigned specific projects as needed.

Skills

KYC
KYB
Due Diligence
Risk Assessment
Communication Skills
Problem-Solving
Microsoft Windows
Data Management
Computer Literacy
English Language
Fintech

Crypto.com

Cryptocurrency trading and financial services platform

About Crypto.com

Crypto.com provides a platform for trading and managing cryptocurrencies, catering to over 100 million customers worldwide. Users can buy, sell, and store various cryptocurrencies while benefiting from services like transaction processing and card issuance. The platform generates revenue primarily through transaction fees and premium services, ensuring a secure and user-friendly experience. What sets Crypto.com apart from its competitors is its strong focus on regulatory compliance, security, and privacy certifications, which builds trust among users. The company's goal is to accelerate cryptocurrency adoption, aiming to have 'Cryptocurrency in Every Wallet™' and to support builders and entrepreneurs in creating a more equitable digital ecosystem.

Key Metrics

Central and Western District, Hong KongHeadquarters
2016Year Founded
$24.3MTotal Funding
SERIES_ACompany Stage
Fintech, Crypto & Web3Industries
5,001-10,000Employees

Benefits

Competitive compensation package.
Huge responsibilities from Day 1: Be the owner of your own learning curve. The possibilities are limitless and depend on you
International company and team

Risks

Regulatory challenges in South Korea could pose compliance risks.
Integration of traditional financial instruments may expose new regulatory risks.
Expansion into Dubai involves navigating complex regulatory landscapes.

Differentiation

Crypto.com offers the world's largest crypto card program with Visa.
The company integrates traditional finance with crypto through strategic acquisitions.
Crypto.com is a leader in regulatory compliance, security, and privacy certifications.

Upsides

Acquisition of Orion expands product offerings in the UAE's crypto-friendly environment.
Growing interest in crypto-based loyalty programs enhances Visa card offerings.
Eco-friendly blockchain solutions align with Crypto.com's sustainability goals.

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