Client Manager - Retail at Nielsen

Bentonville, Arkansas, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

FMCG, CPG, RetailIndustries

Requirements

5+ years in FMCG, CPG, and/or Retail industries
Strong analytical aptitude, experience with syndicated data and market research techniques
Ability to synthesize data and simplify findings into actionable recommendations that solve client business issues
Skilled and polished communicator, adept at handling client issues and presentations
Experience in client service environments, with the ability to develop, maintain, and grow client relationships in complex situations
Proven ability to elevate client relationships and expand business engagement
Able to work collaboratively with internal and external teams
Sense of urgency and accountability to drive client outcomes
Experience identifying, building on, and passing along sales opportunities
Strong project management skills with the ability to manage multiple priorities
Bachelor's Degree

Responsibilities

Client Issue Resolution: Identify, diagnose, and decompose client business issues
Stakeholder Leadership: Lead client stakeholders by fostering strong relationships and understanding their strategic goals and processes
Insight Provision: Offer insights and recommendations showcasing thought leadership and analytical aptitude
Knowledge Development: Build expertise across NielsenIQ's tools, data assets, and industry verticals
Advanced Analysis: Utilize NielsenIQ solutions and market knowledge to conduct advanced issue-based analyses with clear, proactive insights and action-oriented recommendations
Collaborative Opportunities: Seek collaborative opportunities internally and externally to enhance projects by working across teams at NielsenIQ
Revenue Goals: Contribute towards achieving overall revenue goals and operating plans through lead generation

Skills

analytical aptitude

syndicated data

market research

data synthesis

client relationship management

stakeholder leadership

FMCG

CPG

Retail

Nielsen

Global measurement and data analytics provider

About Nielsen

Nielsen provides measurement and data analytics services to help businesses understand consumers and markets globally. The company operates through two main divisions: Nielsen Global Media, which offers reliable metrics for the media and advertising industries, and Nielsen Global Connect, which supplies consumer packaged goods manufacturers and retailers with actionable insights about the marketplace. Nielsen combines its proprietary data with other sources to give clients a comprehensive view of current trends and future opportunities. With a presence in over 100 countries, Nielsen aims to support companies in making informed decisions to drive innovation and growth.

Town of Clarkstown, New YorkHeadquarters

1963Year Founded

$45.1MTotal Funding

ACQUISITIONCompany Stage

Data & Analytics, ConsultingIndustries

10,001+Employees

Benefits

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Unlimited Paid Time Off

Risks

Competition from digital-native analytics firms threatens Nielsen's market share.

Privacy regulations may impact Nielsen's data collection capabilities.

Private equity acquisition could lead to strategic shifts misaligned with client needs.

Differentiation

Nielsen offers comprehensive cross-platform measurement solutions, including mobile media markets.

The Diverse Media Equity program elevates diverse-owned media companies' visibility.

Nielsen Impact Score evaluates marketing value of university athletic programs.

Upsides

Acquisition of Telephia enhances Nielsen's mobile media measurement capabilities.

Partnerships with P&G and NMSDC support diverse media representation.

Collaboration with TikTok improves digital audience measurement services.

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