Client Care Coordinator (ABA Services) - EST Hours (Remote) at A1M Solutions

South Africa

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Therapy Services, Business Process Outsourcing (BPO)Industries

Skills

Key technologies and capabilities for this role

Client OnboardingInsurance AuthorizationsSchedulingCommunicationABA TherapyBCBARBTDocumentation ManagementComplianceService Quality Improvement

Questions & Answers

Common questions about this position

Is this a remote position?

Yes, this is a fully remote working role.

What are the working hours for this role?

The role requires working EST hours Monday to Friday from 9am to 6pm EST, which is 15h00 to 24h00 South African time, subject to change depending on USA daylight savings.

What skills are required for the Client Care Coordinator role?

Required skills include strong English communication skills (verbal and written), strong organizational skills, detail-oriented approach, proactive problem-solving, and compassion in supporting families.

What technical requirements are needed for the remote setup?

A fixed fibre line with a minimum speed of 25 Mbps (upload & download) supporting a wired Ethernet connection is mandatory, along with a reliable power backup solution.

What experience or qualities make a strong candidate for this position?

Previous experience in care coordination, case management, or administrative roles within healthcare or ABA services is preferred, along with strong communication, organizational skills, and a compassionate, detail-oriented approach.

A1M Solutions

Design and data support for government healthcare

About A1M Solutions

A1M Solutions specializes in providing design, data, and policy-informed support for government healthcare programs, with a focus on serving disadvantaged populations. The company leverages expertise in government healthcare programs, data analysis, and policy/legislation to design effective business strategies and enhance digital service delivery, utilizing agile research and insights to untangle complex problems and generate thoughtful solutions.

Chico, CA, USAHeadquarters

2018Year Founded

VENTURE_UNKNOWNCompany Stage

Consulting, Social ImpactIndustries

11-50Employees