Client Account Manager at Guidepoint

Seoul, Seoul, South Korea

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Consulting, Market Research, Finance, Private Equity, Hedge Funds, Investment BankingIndustries

Requirements

Bachelor’s degree
Native Level of Korean and fluency in English
2+ years of experience in client or account management
Previous project management and/or people management experience
Experience working in market research, agency, or consulting industries is preferred
Excellent written and verbal communication skills
Effective time management and organizational skills
Demonstrated ability to work both individually and as part of a team
Ability to work in a fast-paced entrepreneurial environment

Responsibilities

Serve as the main point of contact responsible for the day-to-day relationship and service delivery for clients
Work with and manage a team of Associates to execute requests for clients conducting research and due diligence on industry trends, market opportunities, new products, technologies, and more
Provide training to Associates regarding best practices around prospective Advisor sourcing, recruiting, interaction, and screening to provide the best Advisor match for each client project
Work closely with the Business Development teams to optimize clients’ use of Guidepoint’s services
Work with other Project Managers on the team to provide industry guidance for projects and workshops

Skills

Key technologies and capabilities for this role

Account ManagementClient ManagementProject ManagementPeople ManagementAdvisor SourcingMarket ResearchConsultingBusiness DevelopmentCommunication SkillsTime ManagementKoreanEnglish

Questions & Answers

Common questions about this position

What is the work arrangement for this role?

The position offers a hybrid work environment with 1 day work from home.

What compensation is offered for this position?

Competitive compensation is offered.

What experience and skills are required for this role?

Candidates need a Bachelor’s degree, native level Korean and fluency in English, 2+ years of client or account management experience, previous project or people management experience, excellent communication skills, time management, and ability to work in a fast-paced environment.

What is the company culture like at Guidepoint?

Guidepoint offers a casual and entrepreneurial work environment.

What makes a strong candidate for the Client Account Manager role?

Strong candidates will have experience in market research, agency, or consulting industries, in addition to the required client management and project management experience.

Guidepoint

Connects businesses with specialized advisors

About Guidepoint

Guidepoint connects businesses with a large network of specialized advisors, offering expert insights and market intelligence. With over 1.5 million experts across more than 150 industries, clients can access tailored research solutions, including one-on-one consultations and surveys, to meet their specific needs. Guidepoint manages all logistical aspects to ensure a smooth experience for its clients. The company operates on a business model that charges fees for its services, which can be structured as subscriptions, pay-per-use, or project-based pricing. What sets Guidepoint apart from competitors is its extensive network and the speed and quality of insights it provides, enabling clients to make informed decisions and navigate uncertainty effectively. The goal of Guidepoint is to be a trusted partner for businesses, helping them gain the intelligence needed to drive their decisions and growth.

New York City, New YorkHeadquarters

2003Year Founded

VENTURE_UNKNOWNCompany Stage

Consulting, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Competitive salary.

Medical, Dental, and Vision Insurance.

401(k) with company matching.

Life Insurance (100% Employer Sponsored)

Paid vacation plus 10 legal holidays.

Light snacks and beverages.

Discounted gym memberships.

Commuter Benefits.

Risks

Increased competition from emerging expert networks offering similar services at lower costs.

Rapid expansion into new markets may strain resources and lead to inefficiencies.

Reliance on a large network of advisors poses risk of inconsistent quality and compliance issues.

Differentiation

Guidepoint offers a vast network of over 1.5 million experts globally.

The company provides tailored research solutions across more than 150 industries.

Guidepoint's compliance platform ensures secure and appropriate client-to-Advisor interactions.

Upsides

Growing demand for expert networks in niche industries like renewable energy and biotechnology.

Expansion of remote work increases demand for digital expert network services.

Rising importance of ESG criteria boosts demand for expert insights in these areas.

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