[Remote] Claims Processor (Bilingual) at Carrot Fertility

Remote

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

Bachelors Degree
Fluency in at least one other language in addition to English
1-3 years of relevant work experience including claims submission/processing experience
Highly detail-oriented and organized
Structured thinker
Excellent verbal and written communication skills
Problem-solving skills to analyze, troubleshoot and resolve issues
Innovative spirit

Responsibilities

Review incoming member out-of-pocket expenses, as well as expenses incurred using their Carrot Card
Collaborate with members of the Care team, Customer Success and Finance team to ensure an exceptional member experience
Coordinate activity between the Payments team and insurance payers to ensure that payment for applicable care is quickly and accurately facilitated
Track claims and denials through the entire lifecycle
Identify gaps in claims and reach out to providers for missing information
Help members troubleshoot issues involving claims or eligibility

Skills

Claims processing

Problem-solving

Communication

Organization

Detail-oriented

Carrot Fertility

Global fertility care platform offering comprehensive support

About Carrot Fertility

Carrot Fertility offers a global platform for comprehensive fertility care, including services like education, IVF, pregnancy support, and fertility preservation. The platform connects users with over 10,000 providers in more than 130 countries, ensuring inclusive access to care for individuals of all backgrounds. Carrot's unique single embryo transfer (SET) program has the highest success rates among fertility benefits providers, and it also claims to reduce C-section rates through expert support. The company's goal is to provide affordable and evidence-based fertility services to individuals and corporate partners.

San Francisco, CaliforniaHeadquarters

2016Year Founded

$111.1MTotal Funding

SERIES_CCompany Stage

Financial Services, HealthcareIndustries

201-500Employees

Benefits

Healthcare coverage

Telehealth resources

Productivity stipend

Co-working spaces

Paid parental leave

401k

Home office stipend

Flexible time off policy

Risks

Increased competition from similar fertility care platforms may impact Carrot's market share.

Economic downturns could reduce corporate spending on fertility benefits, affecting Carrot's revenue.

Data privacy concerns with digital expansion may lead to regulatory scrutiny.

Differentiation

Carrot Fertility offers a pioneering single embryo transfer program with high success rates.

The company provides a comprehensive, inclusive fertility care platform across 130 countries.

Carrot's multilingual platform enhances accessibility, offering services in multiple languages and currencies.

Upsides

Growing demand for fertility benefits in corporate wellness programs boosts Carrot's market potential.

CarrotMatch platform enhances personalized and streamlined fertility care, improving user satisfaction.

Partnerships with health organizations enhance Carrot's integrated health solutions and market position.

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