Responsibilities

The Claims Director will be responsible for designing, implementing, and leading the new Auto Casualty Claims Team at Openly, including strategically integrating specialized vendors, leveraging technology, and establishing a top-tier internal desk adjustment team. They will also partner with the Claims Director, Auto Physical Damage on cross-functional initiatives, contribute to the development of the operational strategy, manage claim outcomes to meet targets, collaborate with Vendor Management and Technology Teams, establish segmentation rules, partner with the Data Strategy team, provide policy and claims feedback, represent Openly at industry events, and cultivate a culture of teamwork and accountability.