Claims & Insurance Specialist - German market at Insurify

Amsterdam, North Holland, Netherlands

Insurify Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Insurance, FintechIndustries

Requirements

  • Speak and write fluent German and communicate confidently in a professional setting
  • Knowledge of French or Dutch is a plus
  • Motivated to build a long-term career in insurance, with a strong interest in growing your expertise in P&C
  • Curious, eager to learn, and proactive in asking questions to deepen your understanding
  • Service-minded, with a genuine drive to solve problems for customers
  • Bonus: Experience in the insurance field

Responsibilities

  • Handle P&C claims in the German market, ensuring customers receive clear and timely communication
  • Manage claims processed by our third-party administrator, ensuring quality and consistency
  • Respond to product-related customer queries, providing accurate and empathetic guidance
  • Spot recurring issues and suggest improvements based on customer insights
  • Drive AI initiatives and help automate workflows across the operations department
  • Contribute to the continuous improvement of our Help Center, FAQs, and internal knowledge base

Skills

Claims Processing
Insurance
German Language
Customer Service
Underwriting
Data Expertise

Insurify

Digital platform for insurance comparison

About Insurify

Insurify is a digital platform that helps individuals and families compare insurance policies. Users can answer a few questions to receive real-time quotes from various insurance providers, making it easier to find the best coverage for their needs. Unlike traditional methods, Insurify allows users to see multiple options at once without hidden fees, potentially saving them up to $717 on annual premiums. The company earns revenue by receiving a commission from insurance providers for each policy sold through its platform, allowing it to offer its services for free. Insurify's team includes experts in personal finance and the insurance industry, ensuring reliable information and guidance for users.

Cambridge, MassachusettsHeadquarters
2013Year Founded
$149.8MTotal Funding
LATE_VCCompany Stage
Fintech, Financial ServicesIndustries
51-200Employees

Benefits

Health Insurance
Dental Insurance
401(k) Company Match
Unlimited Paid Time Off
Paid Family Leave
Generous company holiday calendar
Learning & Development Stipends
Catered lunches in the office
Social impact volunteer time
Stock Options

Risks

Increased competition from new digital insurance platforms like DriveSmart.Auto.
Rising auto insurance costs may deter potential customers.
Dependency on key partners like Santander could be risky if partnerships dissolve.

Differentiation

Insurify uses AI and chatbots for personalized car insurance recommendations.
The platform offers real-time quotes from multiple insurance providers.
Insurify's user-friendly interface simplifies comparing and purchasing insurance.

Upsides

Partnerships with Santander and MassMutual expand Insurify's market reach.
Rising auto insurance premiums increase demand for comparison platforms like Insurify.
AI-driven personalization enhances customer experience and retention.

Land your dream remote job 3x faster with AI