Bastion

Chief of Staff to the COO

New York, New York, United States

$150,000 – $200,000Compensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Fintech, Blockchain, CryptocurrencyIndustries

About Bastion

Bastion enables financial institutions and enterprises to issue regulated stablecoins, generate revenue on reserves, and expand their ecosystems. Bastion’s platform combines stablecoin issuance, secure custody, and seamless orchestration for cross-border transfers, on/off-ramps, and stablecoin conversions. With Bastion’s platform and APIs, businesses can create and scale their stablecoin network, while optimizing revenue, compliance, and control.

About the Role

We are looking to bring on a Chief of Staff to work with our COO, Caroline Friedman.

We need someone who can both operate at a strategic level—supporting board prep, investor updates, planning cycles, and OKRs—and dive deep into execution, from running SLT meetings and offsites to building scalable systems in Notion, coordinating hiring approvals, and driving key operational projects (like our NYC office buildout, expense policy, data room, etc).

The ideal candidate has experience with business strategy and operational planning, and is comfortable jumping into undefined areas—whether it’s helping us stand up new functions or stepping in to own projects during team coverage (e.g., a leader will be out on parental leave), or building the connective tissue across GTM, Product, Finance and Compliance. We need someone who is proactive, organized, thrives in ambiguity, and is excited to make the business run better by filling gaps, driving clarity, and helping us move faster with strong coordination across functions.

This person will be reporting Caroline and supporting operations. Eventually, this person could move into a business operations lead / head of role or join a function where they want to make more a direct impact.

90 Day Plan

Operating Cadence and Strategic Systems

  • Roll out a working OKR or strategic goals system, with visibility across teams and tracking for quarterly progress
  • Launch a company-wide decision log to track key strategic decisions, tradeoffs, and rationale over time
  • Maintain a fully operational leadership operating calendar and SLT forward planner, including known company milestones and external commitments

Internal Communications and Culture Infrastructure

  • Stand up a repeatable all-hands format including agenda themes, content flow, team member involvement, and post-meeting summaries
  • Own the mechanics of leadership meetings: pre-work distribution, doc prep, and follow-through
  • Partner with People Ops to improve internal communication, onboarding sequencing, and shared visibility into planning processes

Execution Follow-Through and Accountability

  • Coordinate leadership priority setting and lead tracking against deliverables from exec and company-wide forums (understand what each function is doing and help me stay on top of it all)
  • Manage follow-through on action items from board meetings, offsites, founder 1:1s, and strategy sessions
  • Reinforce OKR check-in rhythm and create easy workflows for status updates and accountability

Project Management and Business Operations

  • Run point on complex operational initiatives, examples include:
    • NYC office buildout (vendor coordination, cost tracking)
    • Internal expense policy rollout and documentation
    • Data room build: cleaned, permissioned, and ready for diligence
    • Insurance policy setup, renewals, and risk coverage assessment
  • Define and implement a hiring approval workflow in partnership with Talent and Finance

External Engagement Support

  • Help prioritize and manage inbound requests (external partners, speaking opportunities, investor asks)
  • Own first-draft creation and refinement for external-facing materials (updates, strategy decks, board prep)
  • Create and maintain a simple CRM-style tracker for high-value external relationships and follow-ups

Requirements

We aren't listing specific requirements here, as we think a wide range of people could be successful in this position. If you read through the above and think you would thrive in this situation, please apply.

Compensation & Benefits

  • Salary: $150K - $200K
  • Location Type: Remote
  • Employment Type: FullTime

Skills

Business Strategy
Operational Planning
OKR Systems
Project Management
Cross-functional Coordination
System Building
Investor Relations
Board Preparation
Financial Institutions
Stablecoin Issuance
Secure Custody
Cross-border Transfers
Compliance
Data Room Management
Expense Policy Management

Bastion

Web3 platform for digital interactions

About Bastion

Bastion provides a platform that helps businesses integrate web3 technology into their existing systems. This platform includes features like custodial wallets for managing digital assets, smart transaction routing to optimize transactions, and data analytics to gain insights from customer interactions. By using Bastion's services, organizations can enhance their digital capabilities without needing to develop complex solutions in-house. What sets Bastion apart from its competitors is its focus on compliance and its white-label approach, allowing businesses of all sizes to customize the platform to fit their needs. The goal of Bastion is to empower organizations to fully leverage digital interactions, both online and offline, in a rapidly changing digital environment.

New York City, New YorkHeadquarters
2023Year Founded
$24.3MTotal Funding
SEEDCompany Stage
Data & Analytics, Crypto & Web3Industries
11-50Employees

Benefits

Hybrid Work Options

Risks

Intensifying competition from web3 infrastructure providers threatens Bastion's market share.
Regulatory scrutiny on digital asset management may increase Bastion's compliance costs.
Rapid technological changes in blockchain require continuous innovation from Bastion.

Differentiation

Bastion offers a compliant, white-label platform for seamless web3 integration.
The platform includes custodial wallets, smart transaction routing, and data analytics.
Bastion serves diverse clients, from small businesses to large enterprises.

Upsides

Growing interest in white-label blockchain solutions boosts Bastion's market potential.
Rising demand for custodial wallets enhances Bastion's service appeal.
Enterprises increasingly adopt web3 technologies, benefiting Bastion's platform.

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