Partner Customer Success Manager
VantaFull Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Candidates must have proven experience in channel management or a related Life Science role, with outstanding communication and collaboration skills. The ability to analyze data, make informed decisions, and possess strong organizational skills with attention to detail are essential. A Bachelor's degree or equivalent experience in Life Science, Business, or a related field is required, along with a high sense of responsibility to drive results and deliver commitment.
The Channel Manager II will develop and maintain relationships with channel partners to drive sales and market presence, focusing on deep market penetration through in-person visits to manage pipelines. This role involves collaborating with cross-functional teams to resolve issues and implement effective channel strategies, monitoring and analyzing channel performance to provide insights, and ensuring strict adherence to company standards and policies. Additionally, the Channel Manager II will lead initiatives to improve partner engagement and customer satisfaction.
Provides life sciences products and services
Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.