[Remote] Channel Account Manager, NZ at Zoom

New Zealand

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Unified Communications, Customer Experience, SaaSIndustries

Requirements

Candidates must have experience in Channel Management with Unified Communications & Customer Experience technologies and a proven success in recruiting, enabling, and managing national and global partners and service providers. Experience in managing enterprise sales opportunities with and through partners is required, along with excellent communication and presentation skills suitable for engaging with C-level stakeholders. The role also requires accuracy in forecasting and maintaining CRM records, along with being detail-oriented, organized, ethical, responsible, and self-motivated.

Responsibilities

The Channel Account Manager will execute on the identification, recruitment, and onboarding of enterprise partners specializing in Phone & Contact Center sales. They will develop and execute effective partner plans to drive mindshare and revenue growth, and communicate regularly with Channel Leadership & Operations. This role is responsible for providing accurate and timely forecasts and maintaining accurate records in all internal CRM and reporting tools.

Skills

Channel Management

Unified Communications

Customer Experience (CX)

Contact Center Sales

Enterprise Partner Recruitment

SaaS Revenue Growth

CRM

Forecasting

Communication

Presentation Skills

Zoom

Video conferencing and online meeting solutions

About Zoom

Zoom provides video conferencing and online meeting solutions that allow users to conduct virtual meetings, webinars, and collaborative sessions. Its main product is video conferencing software, which enables high-quality video and audio communication, along with features like screen sharing, group messaging, and virtual backgrounds. Zoom also offers specialized products for larger events, such as Zoom Webinars and Zoom Events. The company operates on a freemium model, providing basic services for free while charging for advanced features through subscription plans tailored for various users, including businesses, educational institutions, and healthcare providers. Zoom stands out from competitors due to its user-friendly interface, reliable performance, and scalability for different needs, making it a vital tool for remote work, online education, telehealth, and social interactions.

San Jose, CaliforniaHeadquarters

2013Year Founded

$144.5MTotal Funding

IPOCompany Stage

Enterprise Software, Education, HealthcareIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hybrid Work Options

Flexible Work Hours

Stock Options

Company Equity

Paid Vacation

Paid Sick Leave

Risks

Increased competition from Microsoft Teams and Google Meet threatens Zoom's market share.

Privacy concerns and regulatory scrutiny could impact Zoom's operations and reputation.

Hybrid work models may reduce demand for virtual meetings, affecting Zoom's growth.

Differentiation

Zoom offers a user-friendly interface with reliable performance for virtual meetings.

The platform supports diverse needs, including remote work, education, and telehealth.

Zoom's freemium model attracts a wide range of users with scalable subscription options.

Upsides

Zoom integrates AI tools to enhance virtual meeting effectiveness and productivity.

The expansion of 5G networks improves Zoom's video conferencing quality and accessibility.

Zoom's secure, HIPAA-compliant solutions drive demand in the telehealth sector.

Land your dream remote job 3x faster with AI

Try Jobo Free