Change Lead - HR Technology Transformation at Expedia

London, England, United Kingdom

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Financial Services, HRIndustries

Requirements

Proven experience leading large-scale change programmes, ideally within HR and across global matrix organisations
Strong understanding of HR operating models, shared services, and digital transformation
Exceptional stakeholder management and influencing skills
Expertise in change management methodologies (e.g., Prosci, ADKAR, Kotter)
Ability to tailor communication style to a diverse audience and demonstrate strong storytelling skills, translating complex change into clear, engaging narratives
Creative and culturally aware approach to change management
Knowledge of Agile principles and resource planning

Responsibilities

Lead the change management strategy and execution for the HR technology transformation, including migration to Oracle Cloud, decommissioning legacy systems, and embedding new ways of working
Partner with senior HR and business leaders to secure alignment, sponsorship, and engagement across all levels
Design and deliver change plans, communications, and training to drive adoption and readiness
Collaborate with HR Communications to create compelling materials that build excitement and share updates, actions, and next steps
Identify and mitigate change risks and resistance, applying proactive strategies to ensure smooth implementation
Monitor and report on change progress, impact, and readiness across workstreams, using data-driven insights
Work closely with the systems integrator to leverage external expertise and ensure best-practice delivery

Skills

Key technologies and capabilities for this role

Change ManagementOracle CloudHR TechnologyStakeholder EngagementCommunicationsTraining DeliveryRisk MitigationTransformation Strategy

Questions & Answers

Common questions about this position

What is the location requirement for this role?

The position is on-site.

What benefits are offered for this position?

The benefits package includes hybrid working and a great compensation package.

What are the key qualifications and skills required for this Change Lead role?

Candidates need proven experience leading large-scale change programmes in HR and global matrix organisations, strong understanding of HR operating models and digital transformation, exceptional stakeholder management, expertise in change methodologies like Prosci or ADKAR, tailored communication and storytelling skills, and knowledge of Agile principles.

What is the specific compensation for this role?

The job description mentions a great compensation package but does not specify the exact salary or details.

What experience makes a strong candidate for this Change Lead position?

Strong candidates will have proven experience leading large-scale HR change programmes in global matrix organisations, expertise in change methodologies like Prosci or ADKAR, and skills in stakeholder management, communication, and Agile principles.

Expedia

Travel booking platform for flights, hotels, rentals

About Expedia

Expedia Group operates in the travel industry, offering a wide range of services for travelers and travel-related businesses. It connects users with options for flights, hotels, car rentals, vacation packages, and activities through its various brands, including Expedia, Hotels.com, and Vrbo. Travelers can easily find and book trips that match their preferences and budgets. The company earns revenue primarily through commissions on bookings and advertising from travel service providers looking to promote their offerings. Additionally, Expedia Group supports its partners by providing access to valuable data and technology, helping them improve their operations and grow their businesses. The goal of Expedia Group is to create a seamless travel experience for users while maximizing the potential of its partners.

Bellevue, WashingtonHeadquarters

1996Year Founded

$3,277.3MTotal Funding

IPOCompany Stage

Consumer Goods, EntertainmentIndustries

10,001+Employees

Benefits

Competitive Paid Time Off

Travel Discounts

Healthcare Flexible Spending Accounts

Employee Assistance Program

Wellness & Travel Reimbursement

Workplace Accomodations

Medical, Dental, & Vision Insurance

Matching Gifts

New Parental Benefits

Risks

Riyadh Air's entry could increase competition, affecting Expedia's market share.

CFO transition may lead to strategic shifts impacting financial management and investor confidence.

Expedia's partnerships may strain resources, affecting service quality if not managed well.

Differentiation

Expedia offers a comprehensive suite of travel services under one platform.

The company leverages a diverse portfolio of brands like Hotels.com and Vrbo.

Expedia provides partners with valuable data and technology to optimize their offerings.

Upsides

Expedia can capitalize on the rise of 'workcations' with longer stay packages.

The trend of 'bleisure' travel offers opportunities for specialized leisure-business packages.

Increased demand for personalized travel experiences can enhance user engagement for Expedia.

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