Cast Member (Christmas Temp) at The Walt Disney Company

Dublin, County Dublin, Ireland

The Walt Disney Company Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Part TimeJob Type
UnknownVisa
Retail, EntertainmentIndustries

Requirements

  • Passion for interacting with Guests of all ages
  • Attention to detail and ability to prioritise Guests and tasks
  • Retail/service experience in sales preferred but training will be given
  • Flexibility to work different days/shifts as needed based on availability given
  • Ability to assist with store events which may be scripted or non-scripted
  • Ability to understand store commercial targets and daily expectations (e.g., talk ups, go with, basket fill)
  • Housekeeping skills to ensure both on stage and back stage areas are clean and tidy
  • Time management and organisational skills
  • Success in working in a team environment
  • Good communication skills, able to adjust communication to the guest
  • Professional appearance
  • Ability to learn about the product and the franchise
  • Passionate & Enthusiastic about Disney products, characters, and stories
  • Warm & Approachable, treating everyone with dignity and respect
  • Energetic & Empathetic, contributing to a high-energy environment
  • Knowledgeable & Positive about Disney products and services
  • Confident & Honest in communication with Guests of all ages
  • Loyal to the Disney Brand & Guest

Responsibilities

  • Engage Guests in magical experiences throughout the Store, delighting them with stories and providing quality, innovative products
  • Provide exceptional service that exceeds Guest expectations by focusing on a unique and memorable show experience
  • Maintain integrity of the Disney brand while adhering to grooming guidelines
  • Take a proactive role in maintaining Disney brand standards
  • Maintain a neat and organised Store, both on stage and back stage, for clear product representation and replenishment
  • Maintain and participate in producing company visual standards for an outstanding Store environment
  • Ensure all new product is on stage for the most current assortment
  • Assist with stock deliveries and replenishment to agreed standards
  • Participate in markdowns, event set-up, and Stage Sets
  • Achieve financial and productivity goals through appropriate actions and Guest service behaviours
  • Set priorities and manage time effectively and efficiently
  • Welcome every guest with a smile, make eye contact, and accompany them through the sales process
  • Perform effective till transactions that enhance Guest perception, observe SOPs, and protect company assets including cash handling

Skills

Customer Service
Guest Engagement
Product Knowledge
Teamwork
Communication Skills
Enthusiasm
Empathy
Sales

The Walt Disney Company

Leading producers & providers of entertainment and information

About The Walt Disney Company

N/AHeadquarters
1923Year Founded
N/ACompany Stage
10,001+Employees

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