Casino Operations Associate at DraftKings

United States

DraftKings Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Online Gaming, Gaming, Sports BettingIndustries

Requirements

Candidates should possess a Bachelor's degree in Economics, Mathematics, Business Analytics, or a related quantitative field, or equivalent experience. A minimum of 1 year of experience in analytics, operations, or product performance, preferably in a digital or consumer-facing business, is required. Proficiency in Tableau and Microsoft Excel is essential, with familiarity in inferential statistics, JIRA, SQL, and software management systems being a plus. Candidates must be highly organized, detail-oriented, curious, and growth-minded.

Responsibilities

The Casino Operations Associate will support iGaming Revenue Operations to optimize the player experience across DraftKings and Golden Nugget Online Gaming (GNOG) Casino apps. This role involves monitoring cross-brand player experiences, partnering with Customer Experience, Promotions, and Operations teams to evaluate player experience metrics, and developing strategies to enhance the player journey. Responsibilities include building and maintaining reports on product performance, monitoring competitor offerings, and creating presentations for various audiences. The associate will primarily support Revenue Operations and contribute to wider iGaming projects as needed.

Skills

iGaming
Player Experience Optimization
Data Analysis
Reporting
Product Performance Monitoring
Competitor Analysis
Presentation Skills
Written Communication
Business Analytics
Quantitative Analysis
Online Gaming Technology

DraftKings

Online platform for fantasy sports and betting

About DraftKings

DraftKings operates in the online gaming and entertainment industry, focusing on daily fantasy sports, sports betting, and online casino games. Users can engage in daily fantasy sports contests for cash prizes, place bets on various sports events, and play casino games like slots, blackjack, roulette, and poker. The platform also includes a marketplace for digital collectibles, allowing users to buy, sell, and trade NFTs of celebrities. DraftKings ensures compliance with gaming regulations, providing a secure environment for its users. Unlike many competitors, DraftKings offers a diverse range of gaming options and revenue streams, attracting a wide audience of sports fans, gamblers, and digital collectors. The company's goal is to create a comprehensive and safe platform for users to enjoy various gaming activities and digital asset trading.

Boston, MassachusettsHeadquarters
2012Year Founded
$911.4MTotal Funding
IPOCompany Stage
Crypto & Web3, GamingIndustries
1,001-5,000Employees

Benefits

Performance Bonus
Company Equity

Risks

Class action lawsuit for alleged unlawful account termination could damage reputation.
Accusations of collusion with FanDuel may lead to antitrust investigations.
Sportsbook+ in New York may face regulatory scrutiny over its subscription model.

Differentiation

DraftKings offers a unique combination of fantasy sports, sports betting, and online casino games.
The company has ventured into the NFT market, expanding its digital collectibles offerings.
DraftKings ensures a secure gaming environment through compliance with gaming authorities.

Upsides

Partnership with Delta Air Lines could open new revenue streams through in-flight gaming.
Launch of Sportsbook+ in New York offers enhanced odds, attracting more subscribers.
Entry into the NFT market taps into the growing digital collectibles trend.

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