Casino Cage Cashier Representative - New York New York at MGM Resorts International

New York, New York, United States

Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Gaming, Hospitality, CasinoIndustries

Assists guests with transactions in line with Casino credit policies, and within specified guidelines, including marker payments, deposits, withdrawals, and chip bank duties such as Fills and Credits to the Pit and Cage
Ensures the security of company assets throughout the shift, including cash, chips, and tokens
Promotes, educates and drives guest enrollment into MGM Rewards program, MyVegas rewards program, and MGM Rewards Mastercard program
Issues FREEPLAY, complimentary play coupons and adjusts tier credits to guests upon request in accordance with outlined company policies and procedures
Escalates guest complaints to the Casino Cage Shift Supervisor and responds effectively to guest inquiries related to the property and the local area
Understands Company AML/Suspicious activity policy and notifies Supervisor of all unusual events, circumstances, missing items, or alleged theft as well as principles of responsible gaming and ensures consistent promotion of GameSense to all guests
Balances all appropriate banks within the Cage with supervision at the end of the shift in accordance with departmental variance policy and completes all reports or forms accurately in compliance with Title 31