Cashier Part Time at BJ's Wholesale Club

Owings Mills, Maryland, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Retail, WholesaleIndustries

Requirements

Clear understanding of all BJ’s Membership options, including the importance of renewals and upgrading to BJ’s Loyalty programs
Ability to provide a high level of customer service to Members
Knowledge of how to scan merchandise through a point-of-sale system for accurate inventory counts and purchase totals
Ability to collect payments via cash, check, or other charge payments
Ability to issue receipts or change due to Members
Stays up to date on all merchandise promotions, advertisements, and product information
Ability to scan and redeem coupons for discounts
Maintains the cleanliness of the frontline area and assists in general club housekeeping
Ability to return re-sellable merchandise to the sales floor
Must be at least 18 years old for 401(k) eligibility (implied general age requirement)

Responsibilities

Processes Member purchases in a courteous and friendly manner, including verifying, renewing, upgrading, and offering several types of membership products
Scans all club merchandise through a point-of-sale system to ensure accurate inventory counts and accurate purchase totals for Members
Fills shopping carts when necessary and assists at self-checkout stations
Collects payments via cash, check, or other charge payments from members
Issues receipts or change due to Members
Offers all appropriate membership products such as membership renewal, EASY renewal option, BJ’s Loyalty programs, and Rewards redemption
Checks Members out in a timely and efficient manner
Discounts purchases by scanning and redeeming coupons
Maintains the cleanliness of the frontline area and assists in general club housekeeping when necessary
Returns re-sellable merchandise to the sales floor area
Provides excellent member service in an efficient and productive manner
Maintains the overall cleanliness of the front-line department
Carry out job functions and responsibilities as assigned, support club policies, procedures, and compliance
Acts with honesty and integrity, leads with the member in mind, addresses concerns, and escalates as appropriate
Ensures a safe and positive environment for members and team members
Embraces inclusion and diversity, works collaboratively with respect
Delivers service excellence through all points of contact, resolves and deescalates member concerns
Commits to GOLD Member Standards: Greet, Anticipate, Appreciate (GAA)
Works as a team to deliver GOLD club standards daily, including Grand opening look, stocked items, promotional plans executed, visible accurate signage, clean and organized areas
Understands how to access and read production and/or financial performance reporting for the department