Customer Service Representative
Beyond FinanceSalary not specified
Full Time
Entry Level & New Grad
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Part TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Age – 16 or older
Responsibilities
- Properly follows Refund Automation procedures according to Company guidelines
- Properly completes all defective slips
- Assists customers with information, refunds, exchanges and directions
- Maintains sales tax exempt records
- Ensures all damaged merchandise is sent to Claims for processing
- Ensures returned merchandise is verified against refund slips prior to being returned to the sales floor
- Ensures all items are scanned correctly before being returned to the sales floor
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the starting pay rate for the Customer Service Desk Associate position?
The minimum rate of pay starts from $15.80, and the rate will be determined based on relevant experience.
Is this a remote position or does it require working in a store?
This is an in-store retail position located at 494 Ch Madawaska, Grand Falls, NB E3Y 1A3, Canada.
What are the minimum qualifications for this role?
The minimum qualification is being age 16 or older; there are no other minimum qualifications listed.
What does the company culture emphasize for this role?
The role involves providing friendly and professional customer service, representing company values to the public, and ensuring adherence to company policies.
What makes a strong candidate for this Customer Service Desk Associate position?
Relevant experience will determine the rate of pay, and preferred qualifications may strengthen your application, though none are specifically listed.
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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