Campaign Ops Associate at Forter

New York, New York, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Marketing, SaaSIndustries

Requirements

2+ years of experience in marketing operations, campaign management, or demand generation, preferably in a B2B SaaS environment
Familiarity with Salesforce, HubSpot, LinkedIn Ads, Google Ads, and Google Analytics (experience with Qlik, Glean, or Tofu HQ a plus)
Ability to stay organized, manage competing priorities, and meet deadlines
Ability to gather and synthesize large data sets to drive and optimize marketing activities
Curiosity and willingness to learn new tools and processes, especially around automation and AI-assisted workflows
Clear and effective communication, with ability to work with colleagues across multiple levels, departments, and cultures
Passion for efficiency, process improvement, and operational excellence

Responsibilities

Support the setup and execution of multi-channel demand generation and account-based marketing campaigns across email, digital, content, virtual events, and paid media
Collaborate with regional Demand Gen Managers to ensure campaigns are properly targeted, launched on time, and optimized for performance
Build campaign assets and workflows in systems like HubSpot, HighSpot, Tofu HQ, and Salesforce — ensuring accurate data flow, segmentation, and tracking
Maintain campaign documentation and processes, ensuring consistency and visibility across teams
Assist in campaign reporting and analysis, helping to identify insights, trends, and areas for improvement
Coordinate with teams including Creative, Product Marketing, Events, Content, and Partner Marketing to gather assets, messaging, and approvals
Use AI and automation tools (e.g. ChatGPT, Glean, Gemini, Tofu HQ) to enhance efficiency in campaign operations
Contribute ideas for improving operational workflows and campaign impact as part of a collaborative, data-driven team

Skills

HubSpot

HighSpot

Tofu HQ

Salesforce

Campaign Management

Demand Generation

Account-Based Marketing

Email Marketing

Paid Media

Campaign Reporting

AI Tools

Automation

Data Segmentation

Marketing Operations

Forter

Fraud prevention and identity protection services

About Forter

Forter provides a range of services designed to protect online businesses from fraud and abuse. Its offerings include identity protection to prevent unauthorized access and fraudulent purchases, fraud management that allows businesses to make instant decisions to stop fraudsters, and abuse prevention to identify unauthorized resellers and coupon abusers. Additionally, Forter focuses on payment optimization to enhance trust with banks and improve transaction conversion rates while ensuring compliance with European regulations like PSD2. The company also automates chargeback recovery to help businesses dispute and win claims. Unlike many competitors, Forter operates on a B2B model, charging businesses based on their size and transaction volume, and aims to enhance revenue protection and customer experience for online retailers.

New York City, New YorkHeadquarters

2013Year Founded

$513.6MTotal Funding

SERIES_FCompany Stage

Cybersecurity, Financial ServicesIndustries

501-1,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Home Office Stipend

Unlimited Paid Time Off

Hybrid Work Options

Risks

Rising BNPL services complicate fraud detection and increase payment default risks.

Increased returns fraud challenges Forter's fraud prevention systems.

Shift to social media shopping introduces new fraud vectors for Forter to address.

Differentiation

Forter offers real-time, automated fraud prevention solutions for online merchants.

The company focuses on consumer-centric fraud prevention, enhancing customer experience and growth.

Forter's services include identity protection, fraud management, and payment optimization.

Upsides

Forter's AI enhancements improve decision capabilities, boosting fraud prevention effectiveness.

Partnerships with Shopify, Salesforce, and PwC enhance Forter's competitive positioning.

Integration with Gr4vy streamlines payments and mitigates risks for enterprise merchants.

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