Call Centre Representative (U.S. Medical Billing Collections) - EST Hrs (Remote) at A1M Solutions

Johannesburg, Gauteng, South Africa

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical Billing, CollectionsIndustries

Skills

Key technologies and capabilities for this role

English communicationCustomer ServiceCollectionsMS OfficeWordOutlookProblem-SolvingEmpathyBilling SystemsClaims ReviewHIPAA Compliance

Questions & Answers

Common questions about this position

Is this position remote?

Yes, this is a fully remote role for South African citizens only.

What are the working hours for this role?

The position requires working EST hours, Monday to Friday from 9:00 AM to 6:00 PM EST, which is 15:00 PM to 24:00 PM South African time (subject to change).

What skills are required for this Call Centre Representative role?

The role requires exceptional English communication skills, customer service experience with a collections background, proficiency in MS Office (Word) and Outlook, strong work ethic, quick learning ability, and excellent problem-solving abilities.

What is the salary for this position?

This information is not specified in the job description.

What are the mandatory requirements to apply for this role?

Applicants must be South African citizens with a fixed fibre line (minimum 25 Mbps upload/download) supporting wired Ethernet and a reliable power backup solution; applications without these will not be considered.

A1M Solutions

Design and data support for government healthcare

About A1M Solutions

A1M Solutions specializes in providing design, data, and policy-informed support for government healthcare programs, with a focus on serving disadvantaged populations. The company leverages expertise in government healthcare programs, data analysis, and policy/legislation to design effective business strategies and enhance digital service delivery, utilizing agile research and insights to untangle complex problems and generate thoughtful solutions.

Chico, CA, USAHeadquarters

2018Year Founded

VENTURE_UNKNOWNCompany Stage

Consulting, Social ImpactIndustries

11-50Employees