Cafe Team Lead - Eataly West Palm at RPS North America

West Palm Beach, Florida, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Food and Beverage, Hospitality, RetailIndustries

Requirements

High school graduate or equivalent; post-secondary degree preferred
2+ years of lead or supervisory experience in food service
Math skills and ability to handle money accurately
Knowledge of steps of service
Excellent communication and problem-solving skills
Knowledge of coffee and coffee production
Knowledge of Italian cuisine and beverage preferred
Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
Ability to lift up to 50 pounds
Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
Ability to operate equipment such as manual espresso machine, drink blender, juicer and cash register

Responsibilities

Assists with supervising and running the day-to-day operations of the QSR counters
Reports to the QSR General Manager and the QSR Assistant General Managers; supervises QSR Sales Associates and Baristas
Maintains a steady leadership presence on the floor, interacting with guests, team members and vendors to ensure Eataly’s operations are running smoothly and high hospitality standards are met
Trains, motivates, mentors and organizes team members
Purchases supplies, beverages and equipment per the direction of the QSR General Manager
Monitors inventory, checks orders and distributes supplies as needed throughout the department
Manages transactions and ensures accurate accounting
Records shift notes and assists with administrative duties such as scheduling when needed
Ensures department complies with all quality, health, safety and sanitation standards
Documents, investigates and resolves guest incidents
Performs other duties as required or assigned

Skills

Key technologies and capabilities for this role

leadershipteam supervisioninventory managementschedulingcash handlingcustomer servicefood safetysanitation standardscoffee productionproblem-solvingcommunication

Questions & Answers

Common questions about this position

What benefits are offered for this Cafe Team Lead position?

Benefits include medical, dental, vision insurance, paid time off, paid parental leave, 401K with match or RRSP, bonus program, free family meal daily, discounts at Eataly, classes on products and Italian cuisine, and referral bonus program.

Is this Cafe Team Lead role remote or on-site?

This is an on-site position at Eataly West Palm with no remote option, requiring availability with a flexible schedule often including evenings, weekends, and holidays.

What skills and qualifications are required for the Cafe Team Lead role?

Requirements include a high school graduate or equivalent (post-secondary degree preferred), 2+ years of lead or supervisory experience in food service, math skills for handling money, excellent communication and problem-solving skills, and knowledge of coffee production.

What is the salary or compensation for this position?

This information is not specified in the job description.

What makes a strong candidate for the Cafe Team Lead position?

Strong candidates have supervisory experience in food service, knowledge of coffee and Italian cuisine, excellent communication and problem-solving skills, and the physical ability to lift 50 pounds and stay mobile for 8 hours.

RPS North America

Global consulting firm for diverse sectors

About RPS North America

RPS North America provides consulting and advisory services across various sectors, including property, energy, transport, defense, government services, and water resources. The company helps clients, which range from large corporations to non-profits, navigate complex challenges and achieve regulatory compliance through a wide array of services. These services include management consulting, environmental consulting, project management, and digital solutions, among others. RPS North America stands out from its competitors by leveraging its deep expertise and global presence to deliver tailored solutions that meet specific client needs. The company's goal is to drive sustainable growth and address critical issues such as infrastructure development and risk management, ensuring a consistent demand for its high-value services.

Delft, NetherlandsHeadquarters

1970Year Founded

$31.5KTotal Funding

ACQUISITIONCompany Stage

Consulting, Energy, Enterprise SoftwareIndustries

5,001-10,000Employees

Risks

Increased competition from AECOM with new regional director.

Acquisition by Tetra Tech may impact client relationships.

Internal competition from NEO Material Development Kit could cause brand confusion.

Differentiation

RPS Group offers a wide range of consulting and advisory services.

The company has a strong focus on sustainability and environmental consulting.

RPS leverages its global presence and multidisciplinary teams for tailored solutions.

Upsides

Increased demand for environmental consulting due to global sustainability focus.

Growing interest in digital transformation aligns with RPS's expertise.

Expansion of green finance offers new project opportunities for RPS.

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